Jeeth
Website:
rootirrigation.in
Company:
https://www.linkedin.com/company/jeethai
Seniority: Entry level
Industries: Technology, Information and Internet
Job details:
About Jeeth
At Jeeth, our vision is to help frontline teams get work done without worrying about the language they speak. More than 80% of the workforce works on the frontline, yet most workplace software is built for desk jobs and English-speaking users.
We're building a voice-first workplace communication and task management platform that helps organisations coordinate seamlessly across languages. If you're passionate about technology, people, and creating real-world impact at scale, Jeeth is the place for you.
About the Role
We're looking for a Customer Success Associate / Manager who can lead successful customer deployments from onboarding to adoption.
This isn't a customer support role. At Jeeth, Customer Success Managers act like mini business owners:
- They own customer adoption from Day 1.
- They build relationships with everyone—from frontline employees to CXOs.
- They represent the customer's voice inside the product team.
- They create playbooks that help us scale Customer Success across India.
If you enjoy solving operational problems, working with people, and taking ownership, you'll thrive here.
Responsibilities
- Own customer pilots across Bengaluru and Karnataka.
- Onboard, train, and engage users across customer organisations.
- Work with frontline teams, department heads, and senior leadership.
- Present adoption insights and recommendations to customer executives.
- Gather product feedback and work with the Product team to improve Jeeth.
- Build scalable onboarding and customer engagement playbooks.
Requirements
Must Have
- Fluent in Kannada and English.
- Strong communication and presentation skills.
- Comfortable using AI tools like ChatGPT or Claude.
- Proficient with PowerPoint, spreadsheets, and Google Workspace.
- Willingness to travel regularly.
Good to Have
- Experience in Customer Success, Account Management, or Operations.
- Experience working with B2B customers.
- Own mode of transport (fuel reimbursed).
- Ability to speak Telugu, Tamil, or Malayalam.
Traits We Value
Ownership: You don't wait for instructions—you take initiative and drive outcomes.
Empathy: You can communicate just as comfortably with a frontline worker as with a CXO.
Curiosity: You enjoy understanding how organizations work and finding better ways to solve problems.
Adaptability: You're comfortable wearing multiple hats in a fast-moving startup.
Collaboration: You work closely with customers and internal teams to deliver great outcomes.
Why Join Us
- Build Customer Success from the ground up.
- Work directly with the founders.
- Influence both product and customer strategy.
- Work with leading organisations across healthcare, transportation, aviation, and facility management.
- Build technology that improves the lives of millions of frontline workers.
Video Submission Assignment
As part of our selection process, we'd like to understand how you communicate with people across different backgrounds.
Video Requirements
- Duration: 2–4 minutes
- Format: One continuous video
- Recording: Phone or laptop with clear audio and good lighting
- Submission: Share an unlisted YouTube link or a publicly accessible Google Drive link.
What to Include
1. In English
Introduce yourself—your background and why you're interested in joining Jeeth.
2. In Kannada (and other languages you can speak)
Give a brief introduction about yourself.
3. Customer Scenario
Imagine you're introducing Jeeth to a frontline worker who has never used a workplace app before. In Kannada (or simple Kannada mixed with English), explain:
- What Jeeth is
- Why they should use it
- How it will make their work easier
We're looking for clarity, empathy, and your ability to connect with people, not a polished presentation.
How to Apply
Email the following to careers@jeeth.ai:
- Your resume
- A short note on why you'd be a great fit
- Your video submission link
Subject: Jeeth Customer Success Associate / Manager Application
Click on Apply to know more.