Siemens Energy
Website:
siemens-energy.com
Company:
https://www.linkedin.com/company/siemens-energy
Seniority: Not Applicable
Industries: Appliances, Electrical, and Electronics Manufacturing
Job details:
A Snapshot of Your Day
As an Experienced SAP Field Service Management (FSM) Consultant, you will play a key role in ensuring the stability, enhancement, and continuous improvement of Siemens Energy's SAP FSM landscape. Working closely with business stakeholders, global support teams, and project organizations, you will drive efficient field service processes, resolve complex system issues, and contribute to digital transformation initiatives through innovative SAP FSM solutions. Your expertise will help optimize field service operations, improve user experiences, and support business growth across global markets.
How You'll Make An Impact
Operations & Support
- Serve as a key contributor within the SAP FSM support organization, ensuring reliable and efficient business operations.
- Analyze, coordinate, and resolve incidents, service requests, and system-related issues within the SAP FSM ecosystem.
- Monitor and support integration interfaces, including SnapLogic and other middleware platforms, to ensure seamless data flow.
- Collaborate with business users and technical teams to identify root causes and implement sustainable solutions.
- Support system stability, performance optimization, and operational excellence initiatives.
Solution Development & Process Consulting
- Configure, enhance, and optimize SAP FSM functionalities to meet evolving business requirements.
- Design, develop, and maintain SAP FSM solutions including Smart Forms, Business Rules, Extensions, Custom Developments, and Integration Interfaces.
- Develop and maintain Jasper Reports and HTML reports.
- Analyze business requirements and translate them into scalable SAP FSM solutions.
- Support S/4HANA service transformation initiatives, implementation projects, and global rollouts.
- Participate in testing activities, defect resolution, UAT, and deployment support.
Innovation & Continuous Improvement
- Evaluate and support new SAP FSM releases and capabilities.
- Contribute to digitalization initiatives through SAP AI-powered features and intelligent service processes.
- Support user experience improvements through SAP Fiori applications and mobile technologies.
- Identify opportunities to streamline field service operations and improve service delivery performance.
- Promote best practices and continuous improvement across the SAP FSM landscape.
What You Bring
Education
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
- Equivalent combination of education and relevant professional experience will also be considered.
Professional Experience
- 3-5 years of hands-on experience in SAP FSM consulting, development, and support.
- Experience working in global support organizations and project delivery environments.
- Proven experience supporting system enhancements, deployments, and integration initiatives.
Technical Expertise
- Strong hands-on experience with SAP FSM.
- Expertise in Smart Forms, Business Rules, Extensions, Custom Development, Jasper Reporting, and HTML Reporting.
- Understanding of end-to-end field service processes including planning, scheduling, dispatching, field execution, and service confirmation.
- Experience with SnapLogic or similar middleware integrations.
- Working knowledge of S/4HANA Service processes and related SAP solutions.
- Knowledge of SAP AI (Joule, SAP Business AI) and SAP Fiori is advantageous.
Personal Attributes
- Strong analytical and problem-solving capabilities.
- Excellent troubleshooting and incident management skills.
- Effective stakeholder management and communication abilities.
- Ability to work independently in a fast-paced global environment.
- Strong customer focus and continuous improvement mindset.
About The Team
The SAP Field Service Management team delivers innovative service management solutions supporting Siemens Energy's global service operations and digital transformation initiatives.
Who is Siemens Energy?
Siemens Energy supports the growing energy demand across more than 90 countries. With approximately 100,000 employees, the company is committed to making sustainable, reliable, and affordable energy a reality.
Our Commitment to Diversity
Siemens Energy celebrates diversity, inclusion, and equal opportunity, regardless of ethnic background, gender, age, religion, identity, or disability.
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