SysTechCorp Inc
Website:
systechus.com
Company:
https://www.linkedin.com/company/systechcorp
Seniority: Entry level
Industries: Software Development
Job details:
Position: ServiceNow QA Engineer
Location: Remote
Experience: 5+yrs
Notice period: Only 15-30days
Package: 10LPA max
What You’ll Do
- Design, execute, and maintain test plans, test cases, and test scripts for enterprise applications (ITSM, ITOM, CMDB, CRM, ERP, Finance, CX).
- Perform functional, regression, integration, API, and performance testing to ensure product quality and reliability.
- Develop, maintain, and scale automation frameworks using tools such as Selenium, Cypress, or Playwright.
- Partner with developers and product owners to clarify requirements, define acceptance criteria, and ensure “shift-left” quality.
- Identify, log, and track defects through resolution, collaborating with engineering and QA leads.
- Contribute to continuous integration and continuous delivery (CI/CD) pipelines, ensuring automated test coverage.
- Support release readiness by providing clear defect reports, quality metrics, and risk assessments.
- Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives) as part of a global, cross-functional team.
Who You’ll Work With
- QA Managers & Leads – Aligning on testing priorities, standards, and quality strategy.
- Developers & Architects – Collaborating to implement test automation and troubleshoot defects.
- Product Owners – Ensuring test coverage aligns with business requirements and customer use cases.
- Global QA Teams – Coordinating with peers in the U.S. and other geographies for distributed delivery.
- Operations & Support Teams – Validating fixes and triaging production issues when needed.
What Makes You a Qualified Candidate
- 3–6 years of experience in ServiceNow Quality Engineering.
- Strong knowledge of QA methodologies and software testing life cycle (STLC).
- Experience with enterprise platforms such as Salesforce, ServiceNow, or ERP systems.
- Hands-on experience with automation tools (Selenium, Cypress, Playwright, TestNG, JUnit, etc.).
- Experience with API testing (Postman, RestAssured) and database validation (SQL).
- Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
- Exposure/experience with automating test cases and test executions, and with AI is a plus.
- Strong problem-solving skills, attention to detail, and ability to work independently in a distributed team.
What You’ll Bring
- A quality-first mindset and passion for building reliable, scalable software.
- Curiosity and eagerness to learn new tools, technologies, and enterprise platforms.
- Strong collaboration and communication skills to work effectively with global teams.
- A proactive approach to identifying risks and suggesting process or automation improvements.
- Accountability and ownership—taking pride in delivering high-quality outcomes.Flexibility to work across multiple projects, platforms, and time zones as part of a global delivery model.
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