Air India Limited
Website:
linktr.ee
Company:
https://www.linkedin.com/company/airindia
Seniority: Associate
Industries: Airlines and Aviation
Job details:
Key Accountabilities
Base Operations & Performance – Operational Excellence
· Contributing towards the maintenance of defined OTP levels; coaching and counselling allocated crew.
· Conducting daily crew briefings and post-flight interactions to gather feedback.
· Assisting in NPS improvement initiatives with timely corrective actions.
· Managing crew availability and conducting discipline inquiries as per process.
· Providing inputs for promotions, renewals, and confirmations.
· Handling operational exigencies beyond routine operations.
Safety
· Reiterating safety updates to allocated crew.
· Ensuring adherence to DGCA regulations and audit conformance.
· Escalating violations as per SOPs.
Crew Engagement
· Ensuring participation in engagement activities.
· Addressing day-to-day crew concerns.
· Monitoring internal communication platforms.
Rostering / Training / Administration
· Handling emergency leave communication.
· Supporting crew training initiatives.
· Ensuring SOP adherence and smooth base operations
People Management & Development
· Managing and developing crew and ground reportees with objective performance inputs.
Skills / Qualities Required
· Functional: Knowledge of inflight and cabin crew base operations.
· Behavioral: Excellent communication, empathy, professionalism.
Educational Requirements
· Mandatory: Graduation in any discipline.
· Preferred: Postgraduate in Management / Operations.
Key Eligibility Criteria
· 10 years of flying experience.
Click on Apply to know more.
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