Dreampath Services
Website:
ondreampath.com
Company:
https://www.linkedin.com/company/dreampath-services
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting and Software Development
Job details:
Hiring: ServiceNow Consultant / Senior Consultant
Location: Bangalore (Hybrid)
Experience: 4–8 Years
Shift: General Shift
Role: B2 – Senior Consultant / B3 – Lead Consultant
Position Summary
We are looking for an experienced ServiceNow Consultant to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have strong hands-on expertise in ServiceNow development, integrations, CMDB, Service Portal, and platform customization, along with experience in leading technical implementations and mentoring junior team members.
Key Responsibilities
- Configure and customize ServiceNow applications and modules.
- Develop Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer workflows, Catalog Items, and Record Producers.
- Build custom applications using App Engine.
- Develop and enhance Service Portal and Employee Center components.
- Design and implement REST, SOAP, IntegrationHub, Custom Spokes, and Webhook integrations.
- Integrate ServiceNow with enterprise applications and cloud platforms.
- Support CMDB implementation, governance, CSDM standards, Discovery, and Service Mapping.
- Lead data migration, transformation, testing (ATF), SIT, UAT, and production deployments.
- Troubleshoot platform issues and optimize ServiceNow instances.
- Conduct technical workshops, effort estimations, code reviews, and mentor junior consultants.
Required Experience
- 4–8 years of overall IT experience.
- Minimum 3–5 years of hands-on ServiceNow development experience.
- Experience delivering at least two end-to-end ServiceNow implementations.
- Experience working in Agile environments.
Technical Skills
ServiceNow Modules
- ITSM
- Service Catalog
- Incident, Change, Problem & Request Management
Development
- Advanced JavaScript (ES6+)
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
- Flow Designer
- ServiceNow APIs
Portal & UI
- Service Portal
- Employee Center
- AngularJS
- HTML/CSS
Platform Capabilities
- IntegrationHub
- App Engine
- CMDB
- Discovery
- CSDM
- ATF
- Data Migration
- Instance Hardening
Integrations
- REST APIs
- SOAP APIs
- OAuth Authentication
- SSO Integrations
Certifications
Mandatory:
- ServiceNow Certified System Administrator (CSA)
Preferred:
- ServiceNow Certified Application Developer (CAD)
Highly Preferred:
- Any Two CIS Certifications:
- CIS-ITSM
- CIS-Discovery
- CIS-HRSD
- CIS-CSM
- CIS-SIR
Soft Skills
- Strong analytical and problem-solving skills
- Excellent communication and client-facing skills
- Technical documentation expertise
- Mentoring and leadership capabilities
- Strong collaboration and teamwork mindset
Interested candidates can share their resumes at: career@dreampathservices.com
Click on Apply to know more.
