Impetus
Website:
impetus.com
Company:
https://www.linkedin.com/company/impetus
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting and Software Development
Job details:
The Program Manager is responsible for end‑to‑end ownership of large, complex programmes comprising multiple projects and workstreams. This role ensures successful delivery against business objectives by managing scope, schedule, budget, risks, stakeholders, and governance, while aligning delivery execution with organizational strategy.
The Program Manager acts as the primary interface between clients, leadership, and delivery teams, ensuring transparency, predictability, and value realization across the programme.
Key Responsibilities
Programme Planning & Governance
- Own the overall programme charter, objectives, scope, roadmap, and success metrics.
- Define and implement programme governance frameworks, including review cadence, escalation mechanisms, and decision forums.
- Track programme‑level milestones, inter‑project dependencies, and critical path items.
- Ensure adherence to delivery standards, processes, and quality benchmarks.
Delivery & Execution
- Drive execution of multiple concurrent projects across geographies and teams.
- Ensure on‑time, on‑budget, and in‑scope delivery across all workstreams.
- Proactively identify delivery risks, issues, and constraints; define and execute mitigation plans.
- Oversee change management, including scope changes, impact analysis, and client approvals.
Stakeholder & Client Management
- Act as the single point of accountability for programme delivery with client stakeholders.
- Establish strong relationships with business, IT, and executive stakeholders.
- Lead programme reviews, steering committee updates, and executive status reporting.
- Manage client expectations and ensure alignment on priorities, outcomes, and timelines.
Leadership & Collaboration
- Provide leadership to Project Managers, Delivery Leads, and cross‑functional teams.
- Mentor project leadership on delivery best practices and stakeholder management.
- Collaborate closely with Engineering, Architecture, Product, and Business teams.
- Support presales, RFPs, and programme transition/initiation activities as required.
Required Qualifications & Experience
- 15+ years of experience in programme or large‑scale project management.
- Proven experience managing multi‑project programmes with distributed teams.
- Strong background in client‑facing delivery for enterprise or digital transformation programmes.
- Experience with fixed‑bid and T&M models, including governance and financial controls.
- Hands‑on experience with programme management frameworks and delivery methodologies (Agile, hybrid, or waterfall).
- Excellent communication, stakeholder management, and leadership skills.
- Strong problem‑solving, risk management, and decision‑making capabilities.
Must Have
- Experience in data, cloud, analytics, or digital transformation programmes.
- Exposure to global delivery models (onshore/offshore).
- Experience supporting presales, RFP responses, or programme transitions.
- Familiarity with PMO tools, reporting dashboards, and executive governance forums.
Key Success Metrics
- Programme delivery predictability (schedule, cost, scope).
- Client satisfaction and stakeholder confidence.
- Financial performance (revenue, margin, utilization).
- Risk containment and issue resolution effectiveness.
- Delivery quality and business outcome achievement.
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