11Scientific
Company:
https://www.linkedin.com/company/11scientific
Seniority: Entry level
Industries: Investment Banking
Job details:
Location: Remote (India)
Employment Type: Full-time
About the Role
We are seeking a proactive and solutions-oriented Technology Operations Engineer to support and enhance our organization’s technology ecosystem. This is a remote role for someone who enjoys solving technical challenges, improving business processes through automation, and working with emerging technologies.
The successful candidate will be responsible for managing IT operations, supporting Microsoft 365, implementing software solutions, maintaining technology assets, evaluating AI tools, and contributing to digital transformation initiatives. You will collaborate closely with cross-functional teams and leadership while working in a remote environment.
Key Responsibilities
· Administer and support Microsoft 365, including user onboarding/offboarding, licensing, permissions, security, and collaboration tools such as Outlook, Teams, SharePoint, and OneDrive.
· Provide technical support for hardware, software, networking, and end-user issues while managing company devices and IT assets remotely.
· Maintain accurate records of hardware, software licenses, subscriptions, warranties, vendor contracts, and technology inventory.
· Develop and maintain technical documentation, SOPs, implementation guides, and knowledge base articles.
· Identify opportunities to automate manual processes using tools such as Microsoft Power Automate, Zapier, Make, n8n, Python, or similar platforms.
· Evaluate and leverage AI tools, including ChatGPT, Claude, GitHub Copilot, Cursor, and Gemini, to improve productivity and business workflows.
· Build, maintain, and support company websites, SaaS applications, and system integrations using no-code, low-code, or development platforms.
· Research and evaluate software solutions by conducting proof-of-concept (POC) assessments and recommending technologies based on business needs.
· Coordinate software procurement, vendor relationships, licensing, renewals, and implementation activities.
· Support technology projects, software rollouts, and digital transformation initiatives across the organization.
· Ensure IT security best practices, including user access management, multi-factor authentication (MFA), endpoint protection, password policies, and periodic access reviews.
· Stay current with emerging technologies and recommend practical solutions that improve business operations.
Required Qualifications
· 2–5 years of experience in IT Support, IT Operations, Systems Administration, or Technology Operations.
· Hands-on experience administering Microsoft 365.
· Strong troubleshooting and analytical skills.
· Experience managing software licenses, hardware assets, and IT inventory.
· Excellent communication, documentation, and organizational skills.
· Ability to work independently and manage multiple priorities in a remote environment.
Preferred Skills
Experience with one or more of the following is preferred:
· Microsoft Power Platform (Power Automate)
· SharePoint
· Zapier, Make, or n8n
· WordPress, Webflow, or Framer
· GitHub
· HTML, CSS, and JavaScript
· Basic Python scripting
· AI tools such as ChatGPT, Claude, GitHub Copilot, Cursor, and Gemini
What We’re Looking For
· A curious mindset and passion for learning new technologies.
· Strong ownership and problem-solving abilities.
· Excellent communication and collaboration skills.
· Highly organized with strong attention to detail.
· Comfortable working independently in a fast-paced remote environment.
Why Join Us?
This is an opportunity to work remotely with a collaborative, globally distributed team while contributing to technology operations, automation, AI adoption, software implementation, and digital transformation initiatives. You’ll gain exposure to modern technologies, work closely with leadership, and make a meaningful impact on the organization’s technology ecosystem.
Click on Apply to know more.