Questhiring
Website:
questhiring.com
Company:
https://www.linkedin.com/company/questhiring
Industries: Software Development
Job details:
Senior Director Engineering – Commerce Platform
Experience: 16–21 Years
Location: Gurgaon / Hybrid
Domain: Consumer Internet | E-commerce | Marketplace | Commerce Platform
About the Role
We are looking for a Senior Director of Engineering to lead a large-scale Commerce Platform that powers end-to-end commerce journeys across multiple consumer channels.
This is a high-impact engineering leadership role responsible for a channel-agnostic commerce platform serving experiences across Mobile App, Website, Stores, Call Centers and other commerce channels.
The ideal leader will combine strong engineering depth, architecture expertise, consumer product thinking and large-scale people leadership. This is not just a backend engineering leadership role—the candidate must understand how technology enables the complete customer journey from discovery to product consideration, cart, checkout and successful order conversion.
Key Responsibilities
- Own the engineering strategy and execution for the Commerce Platform supporting critical consumer journeys.
- Lead a globally distributed engineering organization of approximately 100–150 engineers across India, Germany and Greece.
- Define and drive scalable, resilient and highly available commerce architecture.
- Own technical strategy across:
- Product Discovery
- Product Catalog
- Category & Product Listing
- Search / Discovery Experiences
- Cart
- Checkout
- Order Placement
- Conversion Funnel
- Customer Commerce Journeys
- Partner closely with Product, Design, Business and other technology leaders to translate consumer and business problems into scalable technical solutions.
- Drive architecture decisions for high-scale distributed systems, platform modernization and engineering excellence.
- Ensure the platform can support multiple commerce channels while maintaining a consistent customer experience.
- Build strong engineering practices around scalability, reliability, performance, security, observability and operational excellence.
- Mentor and develop senior engineering leaders and build a strong leadership pipeline.
- Establish a culture of technical ownership, innovation, accountability and continuous improvement.
- Influence long-term technology strategy and investment decisions for the Commerce organization.
- Balance business priorities with technical debt, platform scalability and long-term architectural health.
What We’re Looking For
Must Have
- 16–21 years of strong engineering experience, with significant experience in senior engineering leadership roles.
- Deep experience building and scaling consumer-facing B2C commerce products.
- Strong understanding of the complete commerce ecosystem, including:
- Discovery
- Product Catalog
- Category Pages
- Product Experience
- Cart
- Checkout
- Order Placement
- Conversion Optimization
- Experience owning engineering for products where commerce is the core business, rather than a supporting capability.
- Strong expertise in large-scale distributed systems and modern commerce architecture.
- Demonstrated ability to lead organizations of 100+ engineers, preferably across multiple geographies.
- Strong technical architecture and solution-design capabilities.
- Proven experience working closely with Product and Business leaders to solve complex consumer problems.
- Ability to connect customer experience, business outcomes and technology architecture.
Ideal Candidate Background
Candidates from the following environments would be highly preferred:
- Large-scale E-commerce platforms
- Consumer Internet companies
- Marketplaces
- Super Apps
- App-first consumer businesses
- High-scale B2C product companies
- Consumer-facing commerce platforms
The candidate should have experience answering questions such as:
“How do we convert a user from landing on a discovery/category/product page into a successful order?”
The expectation is that the candidate understands both the technology and product implications behind this journey.
B2C vs B2B Experience
Strong B2C commerce experience is preferred.
Candidates currently working in B2B organizations may also be considered if they have significant previous experience building consumer-facing commerce products.
For example, a candidate currently working in a B2B technology company can be relevant if their earlier experience includes strong B2C commerce, marketplace or consumer Internet organizations.
Candidates whose entire career has been focused on B2B enterprise products without meaningful ownership of consumer commerce journeys would not be preferred.
Technical Expectations
The candidate should demonstrate strong understanding of:
- Commerce platform architecture
- Distributed systems
- Product discovery and search
- Product catalog architecture
- Cart and checkout systems
- Order management / order placement
- High-scale APIs and services
- Scalability and performance
- Availability and reliability
- Customer journey architecture
- Conversion funnels
- Technical solution design
- Platform engineering
- Cloud-native architecture
- Observability and operational excellence
Leadership Expectations
- Exceptional people and organizational leadership skills.
- Ability to lead through senior engineering managers, directors and technical leaders.
- Experience managing globally distributed engineering teams.
- Strong stakeholder management across Product, Business, Design and Technology.
- Ability to communicate complex technical concepts to executive stakeholders.
- Strong ownership mindset with a focus on measurable business and customer outcomes.
- Ability to build and execute a multi-year engineering strategy.
AI Exposure
AI/GenAI experience is not mandatory.
The evaluation should primarily focus on:
- Engineering fundamentals
- Architecture depth
- Distributed systems expertise
- Commerce domain understanding
- Technical problem-solving
- Product thinking
- Leadership capability
Awareness of AI/GenAI and its potential application within commerce is sufficient; this is not an AI-first engineering leadership role.
What Makes This Role Exciting?
- Lead engineering for a mission-critical commerce platform.
- Own technology powering the complete consumer commerce journey.
- Work at significant scale across multiple channels and geographies.
- Influence both customer experience and business conversion.
- Lead a 100–150 person globally distributed engineering organization.
- Solve complex challenges across discovery, catalog, cart, checkout and order journeys.
- Shape the long-term architecture and engineering strategy of a core commerce platform.
Click on Apply to know more.
