OutNorm
Website:
outnorm.com
Company:
https://www.linkedin.com/company/outnorm
Industries: Retail
Job details:
About the Role:
We are building a category-defining women’s athleisure brand at the intersection of performance, fashion, and culture.
Backed by a strong founding team and a leading celebrity partner, the brand is being built with long-term ambition—not just to sell apparel, but to become one of India’s most loved lifestyle brands.
We’re looking for a Chief Operating Officer who can build the operating engine behind that vision. Someone who thrives in ambiguity, loves creating systems from scratch, and can scale a premium consumer business without compromising speed, quality, or brand.
This is not an operations maintenance role. It is a company-building role.
What You’ll Own
You will be responsible for building and running the operating system of the company.
Supply Chain & Manufacturing
* Build and manage relationships with manufacturing partners
* Own production planning, vendor management, and capacity planning
* Ensure quality standards across all products
* Improve lead times and operational efficiency
* Develop sourcing strategy across fabrics, trims, packaging, and accessories
Inventory & Demand Planning
* Forecast demand alongside Growth and Merchandising teams
* Maintain healthy inventory while minimizing dead stock
* Build replenishment systems
* Improve inventory turns and working capital efficiency
Fulfilment & Customer Operations
* Own warehousing and logistics operations
* Ensure industry-leading fulfilment SLAs
* Improve delivery experience and returns management
* Build customer-first operational processes
Business Operations
* Design scalable internal operating processes
* Build cross-functional planning rhythms
* Drive execution across product, marketing, finance, and customer teams
* Establish KPIs and operating dashboards
Commercial Operations
* Own operational readiness for launches
* Support marketplace, retail, and D2C expansion
* Ensure operational scalability across channels
Partner closely with Finance to improve:
* Gross margins
* Contribution margins
* Working capital
* Cash conversion cycle
* Operational efficiency
Team Building
* Hire and develop the operations organization
* Build a culture of ownership and accountability
* Create scalable SOPs across the company
What We’re Looking For
You are someone who enjoys building businesses—not just managing them.
Experience
* 6–9+ years of experience in consumer businesses
* Experience scaling a D2C or omnichannel consumer brand
* Strong understanding of apparel, fashion, footwear, or lifestyle categories preferred
* Experience working with Indian manufacturing ecosystems
* Experience managing multi-functional teams
You’ll likely have worked at
* High-growth D2C brands
* Leading fashion or lifestyle companies
* Consumer startups
* Retail brands
* Global apparel companies
Skills
* Strong operational thinking
* Supply chain expertise
* Inventory planning
* Manufacturing management
* Vendor negotiations
* Financial acumen
* Project management
* Team leadership
* Analytical decision-making
* Excellent execution ability
What We’re Looking For Beyond the Resume
We’re looking for someone who:
* Thinks like a founder
* Makes decisions with incomplete information
* Has exceptionally high ownership
* Is obsessed with execution
* Can balance speed with operational excellence
* Is comfortable building from zero
* Loves solving messy problems
* Wants to help build an iconic consumer brand—not simply run one
Why Join Us
This is a rare opportunity to help build one of India’s next premium consumer brands from the ground up.
You’ll work directly with the founders, influence every major business decision, and shape the operating foundation of a company designed for long-term scale.
If you’re excited by creating systems, leading exceptional teams, and building something that could define the future of women’s athleisure in India, we’d love to hear from you.
Click on Apply to know more.