HCLTech
Website:
hcltech.com
Company:
https://www.linkedin.com/company/hcltech
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting
Job details:
Job Title: Product Manager – Lab Services
This role owns the definition and evolution of standardized lab operations and Lab-as-a-Service offerings for engineering and OEM environments. It focuses on building scalable, automated, and cost-efficient lab capabilities that support rapid provisioning, testing, and lifecycle management of complex hardware and software stacks.
The role designs service tiers, automation-first workflows, and governance frameworks to ensure consistent, high-quality lab operations across locations. It drives consolidation and virtualization strategies to maximize utilization and encourage repeatable, catalog-based delivery.
By partnering with delivery, tooling, and OEM ecosystem teams, the role ensures the offering keeps pace with new technologies, tools, and testing needs while remaining commercially competitive.
Key Responsibilities:
- Enable presales with repeatable solution kits, sizing models, proposal templates, and GTM collateral.
- Drive pricing, consumption, and cost-recovery models for on-demand and subscription-based lab usage.
- Define standardized lab service catalogues covering provisioning, configuration, testing, lifecycle management, and decommissioning across diverse engineering and OEM use cases.
- Continuously evolve the portfolio based on technology trends, OEM roadmaps, and customer demand.
- Own the end-to-end product lifecycle for Lab Services, from definition and validation to global rollout and optimization.
- Design automation-led workflows enabling rapid lab setup, reconfiguration, and teardown with minimal manual intervention and high operational consistency.
- Develop flexible pricing and consumption models supporting both on-demand shared labs and dedicated customer-specific lab environments.
- Drive lab consolidation and virtualization initiatives to improve asset utilization, reduce footprint, and lower operational costs.
- Establish governance, access control, and change management frameworks ensuring secure, auditable, and policy-compliant lab usage.
- Create reusable blueprints and reference architectures for networking, compute, and hybrid cloud-integrated lab deployments.
- Track utilization, quality, turnaround time, and defect metrics to continuously refine and optimize the service offering.
- Enable sales and presales with standardized solution kits, sizing guidelines, and proposal templates for faster deal cycles.
Qualifications & Experience
- Bachelor’s degree in engineering or computer science.
- Ability to translate engineering needs into standardized, commercial offerings.
- Comfortable operating across product strategy, GTM, and executive stakeholder forums.
- 10–12 years in lab/testbed, or infrastructure operations.
- Experience with orchestration/automation tools and lab management platforms.
- Strong understanding of domain specific standards, networking, Linux flavors, Virtualization, servers, storage, and firmware lifecycle.
- Exposure to cloud-integrated or hybrid lab environments preferred.
Specifics:
- Productization and standardization role for lab environments.
- Strong focus on automation and self-service enablement.
- Close collaboration with OEMs, cloud providers, automation teams, and presales.
Click on Apply to know more.