SOLIZE PARTNERS India Pvt. Ltd
Website:
solize-group.com
Company:
https://www.linkedin.com/company/solizepartnersindia
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting
Job details:
SOLIZE PARTNERS India Private Limited
Job Title: Technical Leader: Dassault Solutions
Job Location: Bangalore
Employment Type: Full Time
Experience Level: 10-15 years
Educational Qualification: Engineering degree is required, ideally Mechanical
Engineering.
Job Summary:
Solize is looking for a Leader – Technical who is responsible for providing technical
leadership for Dassault Systèmes solutions [ Both Pre & Post Sales] by driving technical
excellence, product expertise, customer support, issue resolution, and capability &
competency development. The role focuses on mentoring technical teams, managing
complex technical escalations, ensuring adherence to best practices, and serving as a
trusted technical advisor to customers and internal stakeholders. Leader – Technical will
act as the face of SOLIZE, interfacing and working closely with the internal sales teams,
Dassault Systemes Technical teams as well as Brand teams to deliver value to
customers.
Key Responsibilities:
• Technical Leadership:
- Provide technical leadership across Dassault Systèmes products and related
technologies. Guide and mentor the team of engineers in diagnosing and
resolving complex product & application related issues. Establish technical
standards, documentation, and best practices. Review technical solutions
and recommend improvements for performance, scalability, and
maintainability. Act as the highest technical escalation point for critical
customer issues.
• Customer Technical Engagement
- Lead technical Pre & Post Sales alongside the sale team helping & supporting
them on day-to-day basis. Ensure timely resolution of customer escalations
while meeting service-level commitments. Monitor recurring issues and
identify long-term corrective actions. Improve technical support processes
and knowledge management practices.
• Team Leadership:
- Mentor Technical Consultants, Support Engineers, and Product Specialists.
Conduct technical reviews and coaching sessions. Identify competency gaps
and develop technical learning plans. Support recruitment and onboarding of
technical resources. Foster a culture of collaboration, innovation, and
continuous learning.
• Knowledge Management & Continuous improvement:
- Develop and maintain technical documentation, troubleshooting guides, and
knowledge articles. Promote knowledge sharing across teams. Build reusable
technical assets and diagnostic procedures. Standardize troubleshooting
methodologies and support processes.
- Evaluate new Dassault Systèmes product releases and features. Recommend
improvements to support methodologies and operational efficiency. Drive
automation initiatives for monitoring, diagnostics, and reporting. Encourage
adoption of industry’s best practices and emerging technologies.
Requirements - Skills & Qualifications
Must Have:
• 10 – 15 years of experience in a similar role of leading a technical team in the
engineering software domain, preferably from the Dassault Systemes eco system
with a minimum of 5 years in technical leadership, support, or technical sales
role.
• Strong understanding of PLM principles and engineering workflows
• Strong leadership competencies like technical leadership, Coaching and
mentoring, Customer-focused problem solving, Analytical thinking, Decision
making, Stakeholder management, Communication and presentation skills,
Collaboration across cross-functional teams & Continuous improvement mindset
Nice to have/preferred skills and experience
• Knowledge of Dassault technologies, including CATIA, DELMIA, BIOVIA &
SIMULIA alongside the 3DEXPERIENCE Platform with certifications.
• Hands-on experience of working with the 3DEXPERIENCE® Platform
• Knowledge of CAD Automation technologies EKL and languages like JAVA,
MQL and JPO knowledge
• Exposure to cloud-hosted enterprise applications.
• Good understanding of Hardware, Operating Systemes and Data base
management.
Benefits
• Technical organization is a significant pillar to the growth of the business, and
a good technical leader will support the business managing and navigating the
challenges and ensuring we have good credibility in our support services.
Click on Apply to know more.