Sankar Group
Website:
sankar.com
Company:
https://www.linkedin.com/company/sankargroup
Seniority: Entry level
Industries: Venture Capital and Private Equity Principals
Job details:
CrenzoCreate. Connect. Convert.
The creator performance platform.
Location: Delhi NCR
Work Mode: Hybrid / Travel Delhi NCR
Duration: 6 months
Stipend: ₹5,000/month
Openings: 10
Experience: Freshers / 0–1 year
Start Date: September 2026
About Crenzo
Crenzo is building a creator-performance platform that connects brands with micro-influencers and UGC creators.
We help brands discover the right creators, execute creator campaigns, manage content and understand what performs.
We are currently building our 100-day MVP and are looking for Client Service Interns to work closely with our brand clients and internal campaign team.
About the Role
As a Client Service Intern, you will be the day-to-day communication point between Crenzo and our brand clients.
Your role is to make sure clients receive a smooth experience throughout their creator campaigns.
You will coordinate with:
Client → Crenzo Team → Creators → Content Team
This is a great opportunity for someone who enjoys talking to people, managing relationships, following up and solving problems.
Key Responsibilities🤝 Client Communication
- Communicate with clients through WhatsApp, email and calls.
- Understand client requirements and campaign objectives.
- Share campaign updates and timelines.
- Respond to client queries promptly.
- Coordinate meetings and follow-ups.
- Maintain professional relationships with clients.
- Collect client feedback and communicate it to the internal team.
📋 Campaign Management
- Understand campaign briefs from clients.
- Coordinate creator shortlisting and approvals.
- Track campaign timelines and deliverables.
- Follow up with creators for content submissions.
- Coordinate revisions and approvals.
- Ensure campaigns are delivered on time.
- Escalate issues to the Senior CS / Campaign Manager.
📊 Client Reporting
- Maintain client and campaign information in CRM/Google Sheets.
- Track campaign status.
- Prepare basic campaign updates.
- Collect content and performance information.
- Help prepare post-campaign reports.
🔄 Client Retention
- Follow up after campaign completion.
- Understand client satisfaction.
- Identify opportunities for repeat campaigns.
- Maintain regular communication with existing clients.
- Help the team build long-term brand relationships.
Who We're Looking ForMust have
- Excellent communication skills
- Good spoken and written English
- Comfortable speaking with clients on calls
- Good Hindi communication
- Strong follow-up skills
- Organized and responsible
- Positive attitude
- Comfortable with WhatsApp, Google Sheets and basic computer tools
- Willingness to learn
Good to have
- Previous client servicing/customer success internship
- Sales or business development experience
- Agency experience
- Digital marketing knowledge
- Social media/Instagram knowledge
- Influencer marketing knowledge
Freshers are welcome to apply.
What You Will Learn
During the internship, you will get hands-on experience in:
- Client servicing
- Account management
- Influencer marketing
- UGC campaigns
- Brand communication
- Campaign management
- Customer retention
- Digital marketing
- Creator economy
- Startup operations
You will work directly with brands, creators and the Crenzo core team.
What We Expect
We are looking for someone who doesn't wait for instructions for everything.
If a client hasn't responded:
Follow up.
If a creator hasn't submitted:
Follow up.
If something is delayed:
Identify it and escalate it.
If a client is unhappy:
Understand the problem and help solve it.
We value ownership, communication and execution.
Performance Metrics
You will be evaluated on:
- Client response time
- Follow-up discipline
- Client satisfaction
- Campaign coordination
- Campaign completion
- Communication quality
- CRM/data accuracy
- Problem-solving
- Client retention
Career Opportunity
Based on performance, interns may be considered for a full-time Client Service / Account Management / Customer Success role at Crenzo.
Click on Apply to know more.