Concentrix
Website:
concentrix.com
Company:
https://www.linkedin.com/company/concentrix
Seniority: Not Applicable
Industries: IT Services and IT Consulting
Job details:
Job Title
Group Manager
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Position Summary
The Group Manager is responsible for leading a portfolio of engineering teams, ensuring successful delivery, engineering excellence, people development, and operational health across multiple customer engagements. The role bridges engineering strategy and execution by working closely with Engineering Managers, Delivery teams, Architects, and the Engineering Service Line leadership.
The Group Manager focuses on delivery governance, capability growth, resource planning, and continuous improvement rather than day-to-day technical implementation.
Key Responsibilities
- Oversee engineering delivery across multiple projects/accounts and ensure delivery health.
- Drive engineering excellence through standards, best practices, automation, and AI-assisted engineering.
- Lead, coach, and mentor Engineering Managers and senior technical leaders.
- Support resource planning, staffing, hiring, and utilization across teams.
- Build strong relationships with customer stakeholders and support governance and escalations.
- Drive operational excellence through delivery metrics, quality, and continuous improvement.
- Identify capability gaps and lead upskilling, certifications, and engineering community initiatives.
- Support financial planning through forecasting, utilization monitoring, and margin optimization.
Required
Skills & Experience:
- 15–18+ years of experience in software engineering.
- Experience leading multiple engineering teams and managers.
- Strong understanding of modern software engineering practices and Agile delivery.
- Excellent stakeholder management, leadership, and communication skills.
Preferred
- Experience with AWS, Azure, or Google Cloud.
- Knowledge of DevOps, Platform Engineering, and cloud-native architectures.
- Exposure to AI-assisted software engineering and engineering governance.
- Experience with financial planning, resource management, and portfolio governance.
Click on Apply to know more.
