Product Implementation Manager - Finance

Product Implementation Manager - Finance Looking to join an exciting, fast-paced fintech company? Wise (formerly TransferWise) is on the lookout for a Product Implementation Manager - Finance to join our team in Tallinn. This is a key role that will see you manage the full implementation lifecycle for our Enterprise and Financial Institutions customers, from scoping requirements to delivering a seamless integration experience. You'll work closely with our Product, Engineering and Customer Success teams to ensure customers are onboarded efficiently and achieve their desired outcomes. If you have experience in financial services, delivering complex implementations, and a passion for operational excellence, we'd love to hear from you! What you'll be doing: - Manage the implementation process for Enterprise and Financial Institutions customers, from kick-off to go-live - Scope and define the implementation plan, resources and timelines for each customer - Coordinate across Wise teams (Product, Engineering, Customer Success) to ensure a seamless delivery - Communicate progress and any issues proactively with the customer - Identify and resolve blockers to implementation, escalating where needed - Work with the Customer Success team to ensure a smooth post-implementation transition - Provide feedback to the Product team on customer requirements and implementation challenges - Continuously look for ways to improve the implementation process What you'll need: - 3+ years of experience in a product implementation, project management or consulting role - Strong understanding of financial services and/or payments - Experience managing end-to-end implementation projects, ideally in a B2B SaaS environment - Excellent communication and stakeholder management skills - Highly organised with a focus on operational excellence - Ability to thrive in a fast-paced, rapidly changing environment - Fluent in English, other languages a plus What's in it for you: - Competitive salary and benefits package - 90 days paid leave to work remotely from anywhere in the world - Learning and development opportunities to help you grow - Fully paid sabbaticals every 4 years - Stock options to make you feel like an owner - Vibrant, diverse and inclusive working environment

Wise (formerly TransferWise) is a fast-growing fintech company on a mission to make international money transfers cheap, fair and transparent. Founded in 2011, we've grown to over 2,000 employees across the world and processed over $70 billion in cross-border payments every year. We build financial products that help people and businesses manage their money across borders. Our multi-currency accounts, borderless cards, and money transfer services make it easier for our 13+ million customers to move and manage their money internationally.