Due Diligence Agent - Live Video KYC (1-year contract)

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission. Job Description No experience requiredLive video verification - Communicating with customers over Live Video for verificationPerforms Due Diligence on existing, new and/or potential customers in IndiaEnsure that information and documentation provided by Customers through video kyc meet our requirements for verificationCommunicate with customers when required with strong customer empathy as well as clear communication of decisions and policiesProvides guidance and responses to daily inquiries from peersMaintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services.Have a deep understanding of different customer types and regulatory requirements across multiple geographies within India. Qualifications No previous experience required but strong character and willingness to learn is a mustFresh graduates welcomeBachelor degree in any fieldYou have strong verbal & written English skills Work autonomously within a limited variety of well-defined procedures and practices (not necessarily standardized).Capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels.Excellent interpersonal and communication skills, Strong organizational skills, attention to detail, analytical abilities, and ability to adhere to strict deadlines in a fast paced and high pressure environment.Punctual, independent, proactive and willing to get things done;Ability to work in a diverse work environment which requires collaboration, partnership and transparency. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.