Service Desk Analyst, Associate Backoffice

Wipro is hiring candidates for the roles of Service Desk Analyst, Associate Backoffice for the Bengaluru & Mumbai locations. The complete details about Wipro Mega Walk-In Drives 2025 are as follows. Pay After Placement Training Program- Get Placed In Top MNC's Company Name:- Wipro Required Education: Any Graduate Required Skills: C, C++, SQL/NoSQL & Java full stack UX design experience (portfolio required). Job Type: Full Time, Permanent Departments: Customer Success, Service & Operations Job Position: Service Desk Analyst, Associate Backoffice & Non-Voice process Job Location: Across India Salary Package: As per Company Standards Full/Part Time: Full Time Req ID: Education Level: Graduation Qualifications 1. For IT Service Desk Analyst L1: Job Location: Bengaluru, Karnataka 0-4 years of previous experience in IT helpdesk (Voice) Excellent communications skills (verbal and written) Knowledge on ITIL Framework and Terminologies Knowledge on Windows, Mac operating systems & VDI environments Demonstrated problem solving capabilities Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner Flexible and Open to working in a 24×7 environment with rotating shifts and rotating weeks off including holidays Self-motivated achiever who gains satisfaction from providing excellent customer service Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc.. Excellent organizational skills Time and Venue: 2nd September – 4th September , 10.00 AM – 12.30 PM S4, Doddakannelli, Kaikondrahalli, Sarjapur Road, Bengaluru, Karnataka 560035 Apply Link:- Click Here To Apply (Apply before the link expires) Skills Required 2. Associate Backoffice- US HR Operation: Education Skills Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible Relevant Experience Any/Basic MS Excel Category Back office/Data handling or data management Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement Applicable for 1 year (Mandatory) Time and Venue: 2nd September – 3rd September , 10.30 AM – 12.00 PM Thane, Navi Mumbai, Mumbai (All Areas)( Dombivli, Ambernath, Ulhasnagar ) Gigaplex Building 3, 3rd Floor, Airoli West, near patni ground. Airoli – 400708 Apply Link:- Click Here To Apply (Apply before the link expires) Note:– Only shortlisted candidates will receive the call letter for further rounds