UX Designer & Researcher

UX Designer & Researcher Location: Hybrid in Mexico City Required Skills and Experience: Bachelor's and/or master's in design, Human Factors, Psychology, and/or related field highly preferred Conversational English • 6 to 8 years of proven experience conducting/leading User research efforts. • 6+ years of creating UX design or UI design. • 5+ years working in fast-paced, blended competency environments. • Expertise in creating visual elements with strong attention to detail and visual aesthetics. • Expertise in developing wireframes and prototypes. • Expertise in design thinking, double diamond, UCD, and other design principles. • Expertise using design software Figma and Adobe suite. • Expertise using research and testing tools like Optimal Workshop, Pendo, Qualtrics, MUIQ, Hotjar, etc. • Familiarity with the product development process. • Familiarity with how common programming languages affect design decisions. • Familiarity with using Project management software. • Must possess a curious mindset, strong communication and interpersonal skills, and a strong sense of accountability. Desirable: Expertise in DesignOps NNG or equivalent certifications Previous experience in Clinical or Medical work environments The Role: • Ability to design and execute qualitative and quantitative research using different methods and techniques based on project goals and timelines. • Ability to uncover and investigate unmet User needs (e.g., ethnographic research, journey mapping, heuristic evaluations, usability studies, etc.) • Ability to facilitate group and 1-on-1 interviews (e.g., facilitation skills, active listening, remote & in-person testing, etc.) • Ability to help teams design meaningful and usable solutions (e.g., lead ideation and conceptualization sessions, facilitate design studios, etc.) • Ability to create clean, modern, UI designs based on complex business requirements. • Ability to understand and ascertain business drivers and provide design or research consultation to both internal and external stakeholders. • Ability to understand research insights and articulate findings into actionable data. • Ability to challenge traditional assumptions and share new directions and technologies to mature the UX competency. • Ability to delegate responsibilities and mentor others.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.