ServiceNow Consultant with HRSD

Key Responsibilities Development & Configuration: Execute end-to-end development on the ServiceNow platform, especially within HRSD modules Build custom forms, workflows, and integrations for HR case management Develop and maintain Knowledge Base articles and dashboards Strong understanding of ServiceNow platform and HRSD modules. Experience with JavaScript, REST APIs, and integration tools. Familiarity with Agile methodologies and DevOps practices. Design, develop, and maintain ServiceNow HRSD applications and workflows. Integrate ServiceNow with Oracle systems and other third-party platforms. Create and manage record producers, catalog items, and HR case templates. Develop and optimize business rules, client scripts, UI policies, and script includes. Troubleshoot and resolve issues related to HRSD functionality and integrations. Operational Support: Provide technical support for HRSD-related incidents, problems, and change requests Collaborate with HR teams to resolve issues and improve service delivery Stakeholder Engagement: Participate in requirement gathering and stakeholder workshops Liaise with business analysts and HR leads to align technical solutions with business needs Documentation & Reporting: Maintain daily progress reports and trackers, as seen in HRSD ServiceNow

Wipro is a global provider of consulting, IT Services, and outsourced R&D, infrastructure outsourcing and business process services. We deliver technology-driven business solutions that meet the strategic objectives of Global 2000 customers. With over 25 years in the Information Technology business, Wipro is the largest outsourced R & D Services provider and one of the pioneers in the remote delivery of services. We deliver unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World's first PCMM, CMM and CMMi Level 5 certified software Services Company and the first outside USA to receive the IEEE Software Process Award. We are the first services company to embrace Six Sigma, lean manufacturing and factory model concepts to software engineering. We have a wide geographical diversity of operations with over 40 development centers and 10 near shore centers spread across India, Japan, China, Middle East, Eastern Europe, France, Austria, Sweden, Germany, UK and USA. Wipro Arabia Limited (WAL) is a Joint Venture between Wipro Limited and Dar Al Riyadh, a well diversified group in Saudi Arabia having business interests in Engineering Services, Industrial Products, Systems & Integration and Information Technology. Providing integrated solutions spanning the entire IT lifecycle, we converge technology to business to help customers achieve their strategic business objectives. The breadth and depth of our offerings make us the ideal choice for Strategic Engagement relationships where we manage all IT needs of an enterprise on a holistic approach. Backed by over two decades of Wipro's global experience, best-of-breed technologies, robust process and quality frameworks and strong partnerships with product leaders, we deliver superior performance at optimum costs. Innovation is a key to our success and we are committed to creating sustainable customer value for the long term.