- Experience
- 1+ yrs
- Location
- Dilkon, Arizona, United States
- Job type
- Full-time
Required skills
- accounting
- compliance
- customer service
About the role
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
- Responsible for accurately scanning/importing internal and external documents into WIHCC patients’ electronic health record in a timely manner.
- Performs audits of scanned documents, as assigned by HIM supervisor.
- Distributes patient documents to different areas of WIHCC campus when necessary.
- Helps ensure an accurate electronic health record through the reactivation of patient’s charts and resolution of duplicate charts in timely manner.
- Demonstrated ability to maneuver in multi technology environment and demonstrates proficiency in Microsoft Office and Adobe Pro.
- Assists with all proper release of medical information for all requests, entering all requests into the RPMS for an accurate accounting of disclosures.
- Assists patients and personal representatives with request of information (ROI) within 30 days of the request.
- Performs clerical duties in relationship to chart documents or procedures in the HIM department as requested.
- Checks patient charts for accuracy and deficiencies, paying attention to detail.
- Performs logging and tagging of documents and charts to assure appropriate delivery of charts to clinics and providers.
- Processes requested medical records from various clinics. Scans incoming medical records from outside facilities and imports PDF files into patient’s EHR.
- Performs general receptionist duties such as answering phones, questions, directing people to various departments, providing instructions and assisting with coordinating patient flow.
- Provides information as to the procedure to follow for registration of new patients, location of clinics, operating hours, and etc.
- Required to periodically cover evening shifts, weekend shifts and/or WIHCC satellite clinics.
- Provides excellent customer service to both internal and external customers. Fosters a sense of teamwork and assists other staff when needed.
- Maintains and adheres to strict confidentiality of medical information in accordance with the Privacy Act of 1974, AAAHC, EMTALA, OSHA and HIPAA
- Maintains regular attendance and punctuality.
- Requires completion of tasks or duties assigned by a supervisor.
- Upholds all principles of confidentiality and patient care to the fullest extent.
- Adheres to all professional and ethical behavior standards of the healthcare industry.
- Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.
- Interacts in an honest, trustworthy and dependable manner with patients, employees, visitors, and vendors.
- Possesses cultural awareness and sensitivity.
- Maintains compliance with all Human Resources requirements.
- Performs other duties as assigned.
About wihcc
Provides medical and community health services to Native Americans.
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