About the role
Technical support is provided to customers through email, chat, and phone. Customer issues are found and fixed by looking for the best solutions. Regular follow-ups, updates, tips, and action plans are given to customers. Software problems are reported and fixed by working with developers. Helpful articles are written for customers and team members. The product is improved by working with the product team based on feedback and new technology.
About the company
Wingify is a technology company that builds world-class software products to help businesses improve their online presence and customer experience. Founded in 2010, Wingify is best known for its flagship product, VWO (Visual Website Optimizer), which enables companies to test, analyze, and personalize their websites for better user engagement and conversions. The company focuses on innovation, customer success, and data-driven decision-making. With a strong team of passionate professionals, Wingify fosters a culture of learning, collaboration, and growth. Headquartered in India, Wingify serves thousands of customers worldwide, empowering businesses to make smarter digital decisions.
This job is sourced from a job board