- Location
- Bengaluru East, Karnataka, India
- Job type
- Full-time
Required skills
- Active Directory
- change management
- VMware
- PowerShell
About the role
Infosys
Website:
infosys.com
Job details:
Key Responsibilities:
- Install, configure, and administer Windows servers, services, and roles across production and non‑production environments.
- Monitor system performance, capacity, and availability; proactively identify and resolve issues to minimize downtime.
- Manage user accounts, groups, permissions, and security policies in Windows environments.
- Perform regular patching, updates, and maintenance activities in line with change management processes.
- Implement and maintain backup, restore, and disaster recovery procedures for Windows systems.
- Troubleshoot OS, hardware, and network‑related incidents, escalating to vendors or senior teams when required.
- Maintain system documentation, standard operating procedures, and configuration records.
- Collaborate with application, network, and security teams to support deployments and environment changes.
- Apply ITIL‑aligned practices for incident, problem, and change management, ensuring timely resolution and communication.
- Contribute to continuous improvement by identifying opportunities to automate routine tasks and enhance system reliability. Minimum Qualifications:
- B.Tech degree in Computer Science, Information Technology, or a related field.
- 3–5 years of hands‑on experience as a Windows Administrator or in a similar infrastructure role.
- Strong expertise in installing, configuring, and managing Windows Server operating systems.
- Proven experience with user and access management, system monitoring, and basic security hardening on Windows platforms.
- Practical experience in performing system updates, patching, and routine maintenance activities.
- Ability to troubleshoot and resolve Windows OS and basic network connectivity issues effectively. Good to have skills: Active Directory, PowerShell, VMware, Hyper-V, System Center Configuration Manager (SCCM)
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