First things first: You wont be making cold calls or persuading anyone to buy something they dont need.
Instead, you'll be advising clients who have shown interest in our services - and guiding, educating them make the best decisions for their unique situations.
Think of an Advisor: empathy first, zero hard-sell, deep product knowledge.
That's the ethos we want for estate planning.
You'll be the first human touch-point for inbound leads, guiding families to the right WillJini solution without cold-calling quotas or pushy tactics.
Key Responsibilities
- Discovery & education Conduct scheduled phone / video consultations to map a clients family structure, assets and succession concerns, translating legal jargon into everyday language.
- Tailored recommendations Suggest the most suitable Will, Trust or Probate service and outline next steps; no one-size-fits-all pitches.
- Trust-building follow-ups Send personalised summaries, answer queries on WhatsApp/email and nudge prospects toward an informed decision never a pressured one.
- Smooth hand-offs Create detailed briefs for our legal team so clients experience a seamless shift from advisory to execution.
- Pipeline hygiene Log every interaction in the CRM, track opportunity stages and share customer insights with marketing, product and ops.
- Continuous learning Stay abreast of inheritance laws, taxation changes and WillJini product updates to keep advice razor-sharp.
Preferred candidate profile
- Experience: 2-6 yrs in consultative sales / advisory (insurance, wealth, fintech, legal tech). Proven track record of meeting targets through trust, not pressure.
- Education: Any graduate; LLB/CFP/CLU a plus.
- Skills:
- Exceptional verbal & written communication in English and at least one Indian language.
- Active listening and problem-solving finesse.
- Ability to simplify complex financial-legal concepts.
- Comfortable with Zoom, Google Workspace and a modern CRM.
- Mindset: Empathetic, intellectually curious, metrics-oriented and ethically uncompromising.