Website:
Job details:
Company: Second Hugs
Location: Kolkata
www.secondhugs.com
About Second Hugs:
Second Hugs is an online platform focused on giving quality products a second life by connecting buyers and sellers in a trusted marketplace. We aim to make sustainable shopping easy by enabling customers to buy and sell pre-loved items through a seamless digital experience.
What you’ll do:
-Run our WhatsApp groups every day - welcome new members, keep conversations on topic, remove spam
-Keep the groups active with regular posts: deals, tips, prompts, polls
-Grow the community by adding members.
-Set up groups in new cities using the same structure everywhere
-Answer member questions or pass them to the right person
-Help the marketing team on WhatsApp and e-mail invite campaigns
-Keep contact lists clean and correctly grouped
-Share a weekly report on community growth and cost per member added
-Track all community activity — messages, joins, exits, engagement — in one clear report
What we’re looking for:
0-1 year in community management, social media or customer support
Very comfortable on WhatsApp — groups, communities, broadcast lists
Proficient, friendly writing in English and Hindi (Hinglish)
Organised enough to track many groups and lists at once
Comfortable working on your own without constant check-ins
Bonus: Interakt or Gupshup, a parenting or resale brand, Google Sheets, or being a parent yourself
Work Location: In person
Click on Apply to know more.
