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Product Management Intern

Location

Bengaluru, Karnataka, India

JobType

internship

About the job

Info This job is sourced from a job board

About the role

We are looking for a stellar Product Manager Intern who is passionate about solving complex problems within the B2B enterprise space and preferably has addressed concerns around product adoption with use cases such as onboarding / First time use & ongoing discovery & learning. You will be part of a close-knit motivated team of rock stars both on the engineering/development & Go to Market (GTM) side. What will you get to do? Gain a deep understanding of customer/user problems, and workflows & drive solutions resulting in simple, engaging & delightful experiences starting from prototypes to detailed requirements Translate product strategy & plans into detailed requirements identifying the "end state", breaking down them into "iterations" by working with target customers & development with a bias towards faster time to market Drive product launches including working with the PR team, R&D, design, sales & marketing Work closely with the design & data team to uncover insights from usage patterns. What you need to have/ bring to the table: Experience or strong interest in tackling product adoption challenges (onboarding, first-time use, and ongoing discovery/learning). Comfortable conducting user interviews (remote or in-person) and demonstrating deep empathy for customer workflows, pain points, and feedback. Proven ability to integrate qualitative insights (e.g., user feedback) with quantitative data (e.g., analytics) for evidence-based product decisions. Familiarity with common analytics or data-mining tools is a plus. Capable of building strong relationships and aligning diverse teams around shared goals. Solid understanding or experience with lean principles, agile processes, and iterative product development. Comfortable adapting quickly to evolving requirements and tight feedback loops. Excellent written and verbal communication skills, with the ability to clearly articulate decisions and trade-offs. Proven ability (or aptitude) to earn trust, manage expectations, and negotiate with both internal and external stakeholders. Familiarity with usability principles and design heuristics to ensure product usability and adoption. Focus on setting clear success metrics, tracking progress, and continuously iterating to refine and improve the product experience.

About the company

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards. Recognized as a "Leader" in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

Skills

product adoption
onboarding
first-time use
ongoing discovery/learning
user interviews
empathy
qualitative insights
quantitative data
analytics
data-mining
relationships
alignment
lean principles
agile processes
iterative product development
communication
trust
expectations management
negotiation
usability principles
design heuristics
success metrics
iteration