Senior Director of Engineering – Health & Benefits Technology

Overall Responsibilities: Project and Program/Product Management: · Define the Annual and Quarterly roadmap. Conduct workshops to define the strategy and setup Product Backlog · Overseeing all facets of project management, including resource allocation, feasibility assessments, risk evaluations, and detailed project planning, to ensure on-time and successful project delivery. · Interpret reporting on progress, risks, and achievements, in order to conduct informed decision-making. · Spearheading revenue & profitability planning & target achievement strategies. · Identifying opportunities to deliver value-added services that align with business goals, fostering long-term strategic partnerships. Technical Delivery/Competence · Providing technical leadership to the company by heading digital transformation, own delivery of implementations · Spearheading the end-to-end delivery of large-scale cloud-based solutions aligned with key Line of Business (LOB) priorities, encompassing business workshops, team setup, cloud architecture finalization, technical stack decisions, integrated AWS-based deployments, go-live execution, post-go-live issue resolution, and robust reporting mechanisms. · Pioneering advanced payment systems through seamless support for Merchant Onboarding, Maintenance, Profiling, and Sales/Service applications, integrating sophisticated funding/pricing solutions, KYC processes, Network Screening and Credit checks to accelerate financial operations. · Mapping business requirements through gap analysis; analyzing workflow to design solutions and development. Innovation · Orchestrating real-time cross-border settlement leveraging cutting-edge Blockchain technology (JPMCoin), ensuring seamless transactions exceeding $500M annually while embedding advanced security protocols like client data encryption and fraud/anomaly detection for proactive risk mitigation. People Management · Leading teams, focusing on talent acquisition, onboarding, mentoring and grooming, fostering a culture of innovation, accountability and continuous improvement · Driving team competency through performance appraisals, recruitment, and skill / career development initiatives. Highlights: · Awarded Top Notch Engineering Manager for Q2 2024 at Mumbai Tech Center Level · Realized substantial cost savings by optimizing cloud expenses, achieving reductions of ~$19K/month per application, and automating AWS resource creation through Terraform script automation. · Enhanced stability and efficiency in Merchant Payment Processing systems, saving ~240 hours/year through PID re-balancing, preventing settlement delays. · Reduced deployment errors and saved ~225 hours/year by implementing PTIGEN Pre-Prod file comparison processes. · Mitigated critical incidents by eliminating duplicate client charges, preventing P1 occurrences, and avoiding funding delays using Splunk-based advanced monitoring dashboards.

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining business payments.