- Salary
- $46k - $70k
- Experience
- 2+ yrs
- Location
- Salt Lake City, Utah, United States
- Job type
- Full-time
Required skills
- Salesforce
- Genesys Cloud
- Service Now
- Microsoft Office
About the role
Bachelor's degree in related area or equivalent experience; 2+ years contact center auditing, schedule plan analysis, and calibration activities; proficiency with Salesforce, Genesys Cloud, Service Now, and Microsoft products; occasional travel up to 20%.
About Western Governors University
Online nonprofit university offering competency-based degrees.
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