About the Department
Adult Protective Service Supervisors provide immediate supervision to workers that protect adults who are experiencing abuse, neglect, exploitation or may be at risk of immediate danger; provide access to services that support adults and families during times of hardship; and work with families to access social services. This position coordinates the work of the unit, plans, assigns, and reviews the work of their employees and is responsible for complex administrative functions. Collaboration with other inter- and intra-government units, community organizations and advocacy groups to meet the needs of the affected population. This position is critical to the health and safety of West Virginia's vulnerable adults. Due to the needs of this position, travel is required and subject to on-call responsibilities during non-traditional hours. This position is eligible for overtime pay.
Position Duties
Responsibilities may include, but are not limited to:
Supervise daily work of subordinate staff, train subordinate staff on applicable policies and procedures.
Develop and implement services and support programs within regulatory and statutory guidelines.
Communicate and consult with allied agencies and organizations.
Prepare necessary reports and records to reflect the operational status of the program.
Evaluate effectiveness of assigned programs and services.
Supervise the transition of youth to adult services.
Oversee post-mortem arrangements for client remains.
Review and approve payments to make sure proper payments are being provided for adult family care, residential, specialized adult family care, clothing, medications, court costs and other needs of clients.
May oversee all medical decisions for individuals when appointed as guardian or health care surrogates by providing guidance to workers making difficult life decisions clients.
Applicants must possess a valid WV driver’s license, and reliable transportation. Applicants also must have strong communication skills, a knowledge of policy, law, and procedures regarding all programs and services. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.
Counties of work: Berkely, Jefferson and Morgan
Position Number: 0511P04219
Minimum Qualifications
Education: | Bachelor's degree from an accredited college or university. |
Experience: | Four (4) years of full-time or equivalent part-time experience in adult services in a public or private health and human services agency. |
Experience Substitution: | Additional education may substitute for the required experience based on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart. |
Special Requirements: | Valid driver’s license. Accessibility to a phone. |
Internal Applicants Only: | Two (2) years of full-time or equivalent part-time experience in Centralized Intake, Adult Protective Services, Child Protective Services or Youth Service Worker may substitute for the required experience. |
Other Qualifications
The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.