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2026 Product & Experience Consulting Intern (San Francisco)

Min Experience

0 years

Location

San Francisco, CA, USA

JobType

internship

About the job

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About the role

West Monroe is seeking Consulting Interns to join our Product & Experience team within our Technology & Experience (TechEx) Practice. Our team is dedicated to creating, scaling, and refining human-centered products that make a meaningful impact across diverse industries. We are passionate about designing strategies and products that people genuinely enjoy using, and that positively impact their lives. As a Product & Experience Consulting Intern, you will play a role in shaping experiences that deliver value, usability, and feasibility to our clients and their customers. You will contribute to a shared understanding across the project spectrum, from high-level business objectives to detailed functionality, supporting product development teams toward continuous improvement across a range of agile methodologies. In addition to customer strategies and product development, you will gain exposure to advisory work where you'll engage in future-state recommendations and high-level analysis across the marketing, sales, or service portions of the customer lifecycle. This work includes conducting data analysis, facilitating workshops, and shadowing interviews to drive informed project outcomes. This internship offers a unique opportunity to immerse yourself in both product development and advisory roles, allowing you to build depth and expertise while contributing to projects that drive meaningful success for our clients. Primary Responsibilities Assist in foundational Agile/traditional UX product development practices, including creating user stories and artifacts, refining backlogs, and defining product requirements Contribute to discovery work by conducting competitive research, observing user interviews, supporting technical analysis, and coordinating research activities Support Quality Assurance (QA) efforts by providing input on acceptance criteria and process improvement, ensuring alignment with goals and outcomes Assist in crafting clear narratives using storytelling principles, and surface industry trends for product and experience opportunities and recommendations to accelerate or improve speed to market and insight quality, especially as it relates to AI and Generative AI Help create and implement digital offerings like customer portals and intranet sites, contributing to journey and persona mapping Support team in creating concise status and progress reporting and communication Analyze user engagement and/or market/persona segment data to identify trends and insights that inform actionable recommendations What You'll Bring to the Team Sharp analytical thinking and an interest in solving complex problems Ability to stay organized and manage priorities in a fast-moving environment Demonstrated leadership potential through academics, extracurriculars, or prior work experience Clear and effective communication skills, both written and verbal A collaborative mindset and enthusiasm for contributing to team success Curiosity and a passion for continuous learning and innovation

About the company

West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what's next. We're excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes. We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients' success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we're recognized as a leading consultancy by Forbes and Forrester. Connected by the 5 values that drive our culture, our 2,000+ employees work collaboratively across the firm with the belief that our clients' success is our success.

Skills

product development
user experience
agile
quality assurance
data analysis
market research
customer journey mapping
persona mapping
digital offerings
communication
leadership
problem-solving
organization
continuous learning