About the role
I am writing to express my interest in the Swift Business Analyst position with West Midlands Combined Authority (WMCA). With a strong background in data analytics, process optimization, and stakeholder collaboration, I am confident that my experience and skills align well with the essential criteria outlined in the job description.
Business Analysis Expertise: Over the past 4+ years, I have developed a deep understanding of business analysis, particularly in the context of data-driven decision-making. At Gnanodaya Educational Academy, I led initiatives to analyze Learning & Development (L&D) data, optimizing training effectiveness and improving engagement by 25%. My ability to transform complex data into actionable insights has consistently resulted in measurable improvements in business processes and outcomes.
End-to-End Project Lifecycle Experience: My professional experience spans the full project lifecycle—from initial requirements gathering and stakeholder analysis to solution delivery and benefits realization. At Chai-Rista, I successfully implemented a financial forecasting model that improved revenue prediction accuracy by 22% and streamlined financial reporting. This experience is complemented by my academic background in Business Analytics, where I am currently pursuing a Master's degree at Aston University, with coursework focused on predictive analytics, big data analytics, and strategic decision-making.
Advanced Process Modelling and Optimisation: I possess advanced skills in process modelling and optimization, using industry-standard tools like Power BI and Tableau to visualize key metrics and identify opportunities for process improvement. I have designed and maintained dashboards for various purposes, such as financial reporting and workforce performance tracking, driving efficiency gains of up to 30% in cost allocation and 20% in workforce learning outcomes.
Stakeholder Engagement & Communication: Throughout my career, I have demonstrated excellent communication and relationship-building skills. I have facilitated workshops, meetings, and presentations to align teams and ensure that projects meet business goals. My experience working with both technical and non-technical stakeholders has enabled me to effectively translate business requirements into clear, actionable specifications.
Experience in Large-Scale Projects: I have been involved in several large-scale projects, including the design of a customer feedback classification system that enhanced response accuracy by 30% and reduced processing time by 35%. Additionally, I have experience in automating processes and leveraging machine learning techniques to optimize financial transactions and improve operational efficiency.
I am particularly excited about the opportunity to contribute to the transformative Pay-As-You-Go scheme at WMCA. My background in data analysis, process optimization, and business intelligence, combined with my passion for innovation, positions me well to drive success in this high-profile transport project.
