About the role
About this role:
Wells Fargo is seeking a IAM Triage Lead Analyst (Lead Information Security Analyst) in Cybersecurity as part of Identity Access Management. Learn more about career areas and business divisions at wellsfargojobs.com
This role is responsible for investigating highly complex IAM issues and needs that require in depth knowledge of IAM processes, tools, and technologies at Wells Fargo to solve, ensuring rapid and accurate diagnosis and root cause assessment. This resource will advise projects or remediation activities by creating designs and strategies to meet the goals of the issue within triage.
In this role, you will:
Triage
Lead the assessment and resolution of complex IAM issues and needs ensuring proper categorization and resolution.
Perform detailed investigations to determine root cause and recommend solutions to prevent recurrence.
Process Improvement:
Assess complex IAM process issues to identify and mitigate risks, potential improvements, and efficiency enhancements to prevent recurrence.
Partner with the IAM Governance and Operations team to analyze IAM metrics to identify trends and areas for improvement.
Collaborate with product and engineering teams to define and design solutions, implement fixes and process improvements.
Technical Leadership:
Provide expert guidance in resolving complex IAM Issues
Collaboration:
Partner with IAM, Cyber and the broader Wells Fargo Technology (WFT) organization to resolve highly complex issues that involve identity and access management.
Provide data driven feedback to IAM product teams to help improve product quality, system or process resilience and user experience.
Risk Management:
Partner with IAM Governance and Risk partners to ensure proposed solutions to complex IAM issues address underlying risk, satisfy policy and regulatory requirements.
Documentation:
Develop and maintain detailed documentation of issues, resolutions, and process improvements to help contribute to knowledge base/best practices.
About the company
Wells Fargo is a diversified, community-based financial services company with $1.98 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,200 locations, more than 13,000 ATMs, and the internet (wellsfargo.com).