Product Manager

Own the product development lifecycle from discovery to post-release support, ensuring timely delivery and alignment with business objectives. Lead the discovery process by conducting market research, gathering customer feedback, and identifying key opportunities for innovation and improvement. Collaborate closely with UX/UI designers to develop wireframes and prototypes that align with customer needs and business goals. Create and manage product roadmaps, prioritizing features and enhancements based on impact, effort, and strategic alignment. Define clear, actionable product requirements and user stories for the engineering team. Work closely with engineering teams to manage sprint planning, development timelines, and ensure clear communication around product expectations. Conduct usability testing, analyze feedback, and iterate on product features to continuously improve the user experience. Lead post-release evaluations to measure product success and identify areas for further optimization. Act as the primary point of contact for cross-functional teams to ensure alignment and facilitate smooth execution. Monitor product performance metrics, user feedback, and customer escalations to inform ongoing product improvements. Stay up to date with industry trends, competitor products, and customer needs to proactively identify new opportunities.

WellnessLiving isn't just our name, it's who we are. We're the software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start- up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.