We are seeking a Technical Product Manager based in India with 4 to 10 years of experience to join a dynamic team focused on building advanced voice AI solutions for contact centers.
Responsibilities:
- Own the product roadmap for the voice AI layer within contact center environments.
- Collaborate closely with architecture and AI teams to develop and launch voice and conversational AI products.
- Shape the product architecture from the ground up during the pre-launch phase, influencing key technical decisions.
Qualifications:
- Proven experience shipping voice or conversational AI products specifically for contact center or customer support settings.
- Strong understanding of the voice AI technology stack, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), agent assist tools, IVR, and telephony systems.
Compensation: Salary range from 20 to 50 LPA.