Job Description
Senior Director of Human Resources
Reports to: The CEO
Location: Phoenix, AZ
Type: Full-Time
Job Summary:
We are hiring a Senior Director of HR to build, lead, and scale a people-first HR function end-to-end. This is a hands-on, player-coach role for a leader who can architect people strategy while personally driving the programs, processes and practices required in a scaling, operationally intensive environment.
You will partner directly with the CEO and leadership team to shape organizational design, strengthen leadership capability, build foundational systems, that supports a consistent employee experience and drive a high-performance, high-accountability culture. This role is central to how the company grows, aligns, and operates.
Key Responsibilities:
People Strategy & Leadership
· Serve as the senior HR advisor to the CEO and leadership team
· Build and execute a people strategy aligned with business and operational goals
· Develop foundational HR programs (performance, compensation, org design, leveling) that are consistent and transparent
· Lead organizational design and workforce planning as the company scales
Talent Acquisition & Workforce Planning
· Own recruiting strategy and hiring processes across all functions
· Partner with leaders to define roles, scorecards, competencies, and interview frameworks
· Support sourcing efforts and ensure a consistent, high-quality candidate experience
· Build scalable, repeatable hiring processes that support rapid growth
HR Operations & Employee Lifecycle
· Own onboarding and offboarding end-to-end, ensuring a consistent experience
· Maintain accurate employee records, documentation, and compliance files
· Serve as the primary point of contact for employee questions and support
· Ensure a consistent, high-quality employee experience across the lifecycle
Performance & Culture
· Design and run performance management processes that reinforce accountability
· Coach managers on feedback, development, and team leadership
· Lead engagement, communication, and culture-building initiatives
· Strengthen leadership capability across the organization
Employee Relations
· Lead both straightforward and complex employee issues with sound judgment, discretion, and fairness
· Ensure consistent, legally compliant practices across all locations
· Build manager capability to handle day-to-day employee relations effectively
Compensation, Benefits & Payroll Coordination
· Develop compensation philosophy, leveling frameworks, and offer structures
· Administer benefits programs and support open enrollment
· Partner with payroll to ensure accurate and timely processing
Compliance & Risk Oversight
· Ensure compliance with federal and state employment laws
· Oversee policies including FMLA, leave, ADA, and employee documentation
· Maintain and update HR policies and the employee handbook
HR Systems & Process Development
· Own HR systems (e.g., UKG) and ensure data integrity
· Identify opportunities to improve efficiency, automation, and scalability
· Build repeatable, standardized processes that support growth and operational rigor
Ideal Profile
· 8–10 years of progressive HR experience, ideally in a high-growth or scaling environment
· Proven ability to build and /or modernized HR functions from early stage or from scratch and establish trusted people centered practices
· Comfortable operating as both a strategic partner and hands-on executor
· Strong business acumen with the ability to partner closely with finance and operations
· Experience supporting operational and/or field-based organizations strongly preferred
· Highly organized, detail-oriented, and execution-focused
· Strong judgment, discretion, and ability to navigate ambiguity
NOTE:
Wecom (and its subsidiaries) complies with all Equal Employment Opportunity (EEO). Wecom does not discriminate on the basis of age, race, sex, religion, color, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.
Company benefits subject to change. www.wecomfiber.com