Associate Product Manager

WebMD Ignite is a leading provider of digital healthcare solutions, dedicated to transforming patient engagement and support through innovative technology. Our mission is to empower healthcare organizations with tools that drive better outcomes. We are seeking a dynamic Scrum Master / Associate Product Manager to join our team, supporting our US-based operations in delivering cutting-edge digital healthcare solutions. This role will facilitate agile processes, collaborate with US-based and India-based functional teams (development, QA, account management), and work closely with Product Managers to translate client and prospect expectations into actionable deliverables. You will ensure seamless coordination across global teams, driving agile excellence and supporting the product lifecycle in a fast-paced, client-focused environment. Responsibilities: ● Agile Facilitation: Lead and support Agile ceremonies including daily stand-ups, sprint planning, retrospectives, demos, backlog grooming, and sprint reviews, ensuring efficiency, engagement, and adherence to agile principles. ● Backlog Management: Collaborate with Product Managers to maintain and groom product backlogs, ensuring user stories are well-defined, prioritized, and ready for development (maintaining 3-4 sprints of work). ● Communication Bridge: Facilitate time zone–sensitive communication with U.S. counterparts; ensure follow-through on key discussions and action items. ● Cross-Functional Coordination: Work closely with U.S.-based product managers, QA leads, developer leads, and account managers to ensure alignment on sprint priorities and deliverables. ● Documentation & Transparency: Maintain clear documentation of sprint plans, team decisions, and issue logs to ensure process consistency. ● Issue & Impediment Resolution: Identify and escalate blockers to devops and product leadership; collaborate with teams to enable progress and resolve delivery risks. ● Metrics and Transparency: Create and maintain information radiators (e.g., burndown charts, velocity reports) and sprint metrics to improve transparency and support product roadmap planning. ● Process Optimization: Drive continuous improvement by coaching teams on agile best practices, refining processes, and introducing tools/techniques to enhance team performance. ● Team Enablement: Foster a culture of accountability, coaching teams to meet sprint commitments and adapt processes through retrospectives and data-driven insights. WebMD Job Description

The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, and WebMD.boots.com. WebMD and our network of sites and mobile applications for consumers help them take an active role in managing their own health and wellness. Medscape and our network of sites and mobile applications for healthcare professionals help them improve their clinical knowledge and practice of medicine. In addition, WebMD Health Services provides customizable health and wellness solutions for employers and health plans that help them improve the health of their employee and plan participant populations.