We're Hiring at Cygnett Inn Sea View, Digha! | Front Office Associates

Cygnett Hotels

Website: cygnetthotels.com
Job details:
Company Description

Cygnett Hotels and Resorts is a progressive and tech-savvy hospitality company dedicated to meeting the needs of modern travelers. With a multi-brand portfolio, the group offers versatile and innovative solutions designed to adapt to the ever-evolving hotel industry. Committed to excellence, Cygnett emphasizes quality, comfort, and exceptional service, delivering memorable experiences to guests. The company's core values center on creating value for its owners, guests, staff, and stakeholders.


Job Post Summary

• Excellent communication and interpersonal skills to engage with guests and address their needs effectively.
• Proficiency in front office operations, reservation management, and guest record maintenance.
• Strong problem-solving and organizational skills, with the ability to multitask efficiently.
• Basic computer skills; familiarity with hotel management software is an advantage.
• Customer service experience is preferred; prior hospitality industry experience is a plus.
• High school diploma or equivalent; additional training in hospitality is desirable.
• Date posted: December 01, 2025
• Pay: ₹9,000.00 - ₹10,000.00 per month
• Job description:
• Job Title: Front Office Associate
• Location: Cygnett Inn Sea View, Digha, West Bengal
• Job Type: Full-Time
• Experience Required: 0.5–1 years
• Industry: Hospitality / Hotels
• About Us:
• Cygnett Inn Sea View is a premium property under the renowned Cygnett Hotels & Resorts, offering superior comfort and exceptional service just steps away from the serene beaches of Digha. We are committed to delivering excellence in hospitality with a strong focus on guest satisfaction and seamless front office operations.
• Job Summary:
• We are looking for a dynamic, friendly, and well-presented Front Office Associate to join our team. The ideal candidate will be responsible for handling guest check-ins and check-outs, managing reservations, and ensuring a smooth and pleasant experience for every guest.
• Key Responsibilities:
• Greet guests warmly and assist with check-in and check-out procedures.
• Manage reservations, room allocations, and guest requests efficiently.
• Answer phone calls, respond to inquiries, and provide accurate information about the hotel and services.
• Maintain guest records and process payments securely.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Handle guest complaints professionally and escalate when necessary.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Follow hotel policies, procedures, and grooming standards.
• Qualifications:
• Previous front office or customer service experience preferred but not mandatory.
• Strong communication and interpersonal skills.
• Basic computer knowledge and familiarity with hotel PMS systems (training will be provided).
• Customer-oriented, courteous, and well-groomed.
• Ability to multitask and work under pressure.
• Flexible with working hours, including weekends and holidays.
• What We Offer:
• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment with a respected hospitality brand.
• How to Apply:
• Please send your resume to reservations@cygnettinndigha.com
• Job Type: Full-time
• Benefits:
• • Food provided
• • Health insurance
• • Provident Fund
• Work Location: In person

Click on Apply to know more.