IT Staff

We Fly Taxi is seeking a qualified and experienced IT staff member to join our growing team in Newcastle, NSW. This role will focus on managing and maintaining the We Fly Taxi application, providing office IT support, and performing administrative tasks as needed. The ideal candidate will have strong technical skills and the ability to handle multiple responsibilities in a fast-paced environment. Applicants must be a NSW citizen to apply for this position. Key Responsibilities of the Role: We Fly Taxi Application Operations (Primary Duty): Manage, maintain and update the We Fly Taxi application to ensure its stability and functionality. Monitor and Troubleshoot application-related issues and software systems. Ensure data and customer information are securely stored and handled in accordance to regulations. Work with other teams to improve features and enhance user experience. Office IT Support: Provide technical support to office staff in using office software, computers and office equipment. Install, configure and maintain computers, network systems, printers and office software. Ensure the company's network systems run smoothly and securely. Assist with installing and managing software needed for business operations. Infrastructure Management: Manage company IT resources, including servers, databases and internal networks. Perform data backups and recovery tasks when necessary. Ensure compatibility and security across all IT systems. Administrative, HR and Receptionist Support: Reports to the customer service manager or the authorized representative of the Director.