Website:
zpilot.in
Job details:
Office Operations & Admissions Coordinator
📍 Location: Kolkata | On-site
🕚 Working Hours: 11:00 AM – 7:00 PM
🏢 ZPilot Academy
ZPilot Academy is looking for a smart, organised and proactive Office Operations & Admissions Coordinator to manage the day-to-day functioning of our learning centre.
This is not a conventional receptionist role. We’re looking for someone who can take ownership of office operations, coordinate schedules, maintain records and systems, and communicate confidently with prospective learners.
Key Responsibilities
- Manage daily office opening and operational readiness
- Maintain office, student and administrative records
- Handle incoming enquiries and follow up with prospective learners
- Maintain lead callbacks and follow-up reports
- Update and maintain lead information and status
- Maintain the ERP/CRM system and ensure data is kept up to date
- Maintain daily student and staff attendance
- Coordinate and follow up on class, mentor and operational schedules
- Collect, maintain and track student feedback
- Understand ZPilot’s programs sufficiently to handle basic course enquiries
- Coordinate with internal teams for smooth day-to-day centre operations
- Maintain regular operational and follow-up reports
Who We’re Looking For
- Graduate in any discipline; BBA, B.Com or BCA preferred
- 1–3 years of experience in office operations, centre coordination, admissions, academic counselling or a similar role
- Previous experience with an education, EdTech, coaching or training organisation would be preferred
- Excellent verbal communication in Bengali, English and Hindi
- Comfortable communicating with prospective learners over phone and WhatsApp
- Good working knowledge of Excel/Google Sheets, email, calendars and digital office tools
- Experience working with a CRM/ERP system is an advantage
- Organised, responsible and meticulous about follow-ups and record keeping
- Comfortable learning new software and digital systems
- Basic understanding of or interest in technology and AI would be an added advantage
The Kind of Person Who Will Do Well Here
We’re looking for someone who doesn’t need to be reminded about every follow-up.
You should enjoy keeping things organised, communicating with people, learning new systems and making sure nothing falls through the cracks.
As ZPilot grows, this role can also grow into broader responsibilities across centre operations, admissions and learner coordination.
About ZPilot Academy
ZPilot Academy is an AI-focused learning and enablement platform helping students, professionals and organisations build practical capabilities for an AI-driven world.
If this sounds like you, we’d love to hear from you.
📩 Apply via LinkedIn or send us your CV.
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