Website:
ieplgroup.com
Job details:
1. Provide service and customer support during field visits.
2. Tie workflow to schedule
3. Manage all Installation, repair, maintenance and test tasks.
4. Diagnose errors or technical problems and determine Proper solutions.
5. Produce timely and detailed service reports.
6. Build positive relationships with customers.
7. Communicate with clients to understand their water purifier concerns, gather relevant information about the appliance, and discuss any specific issues.
8. Perform necessary repairs on water purifiers, such as fixing filtration systems, replacing damaged components, addressing leaks, and troubleshooting electrical parts.
9. Troubleshoot electrical components of water purifiers, including wiring, switches, and safety mechanisms.
10.Provide excellent customer service by addressing client concerns, answering questions, and ensuring overall satisfaction.
11.Demonstrate Professionalism, respect, and integrity when working in clients’ homes.
12.Efficiently manage appointment schedules to ensure punctuality and optimal service delivery.
13.Flexibility to work evenings and weekends as needed.
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