About the Department
This position is open to internal Employment Security Department Employees Only
The ideal candidate for this Human Resources Consultant 3 position is a seasoned HR professional who thrives in a consultative role and brings deep expertise in family medical leave, shared leave, reasonable accommodation, and other entitlements-related programs.
They are confident operating independently under general direction, managing a diverse and complex caseload, and serving as a trusted advisor to managers and employees across the agency. Their work reflects a strong commitment to supporting a high-performance organizational culture through timely, accurate, and legally compliant HR practices.
This candidate demonstrates exceptional judgment and analytical skill, particularly when navigating sensitive or multifaceted personnel issues. They excel at facilitating the interactive reasonable accommodation process, gathering and evaluating information, preparing technical correspondence, and maintaining meticulous documentation and tracking systems. They are adept at resolving complex accommodation matters, investigating needs, and recommending effective solutions that align with state and federal requirements while supporting employee success and operational needs.
As a subject matter expert, the ideal candidate is also a skilled communicator and educator who can translate complex HR policies into clear, practical guidance. They are comfortable developing and delivering training, tools, and resources to a wide range of audiences, strengthening the agency’s capacity for effective and lawful workforce management. Their ability to coach, consult, and build strong working relationships makes them an invaluable partner to supervisors, managers, and HR colleagues throughout the organization.
Position Duties
Consult with and advise managers on complex personnel processes and procedures. This includes:
- Provide senior level consultation to supervisors and managers in the areas of Family Medical leave, Shared leave and Reasonable accommodation and other programs assigned to the entitlements section of human resources
- Process requests for FMLA within 5 business days of receipt; Shared leave requests and notifications should be processed within 10 business days of receipt and requests for Reasonable Accommodation should be initiated within 30 days of receipt
- Manage assigned caseload, provide technical assistance and consultation to agency employees, management and other human resource consultant on compliance strategies to meet ESD’s obligation reasonably accommodate the known disabilities of employees. Analyze letters, documents, correspondence, etc. for appropriate action. Facilitate the interactive reasonable accommodation process (IRAP) to include meeting with management and the employee
Communicate and resolve complex personnel issues. This includes:
- Resolve the most complex issues as they relate to reasonable accommodations for ESD staff throughout the State of Washington
- Investigates, prepares documentation and recommends appropriate accommodations for ESD staff and some partners throughout the state of Washington
Provide training and coaching. This includes:
- Serves as a subject matter expert in reasonable accommodation, FMLA, Shared Leave and other programs assigned to the Entitlements unit of Human Resources. Develops and delivers tools to and resources, including training, to wide variety of audiences, to promote effective and lawful workforce management practices and healthy and productive supervisor/employee working relationship
- Consult, advise and review requests related to reasonable accommodation, shared leave FMLA and other programs assigned to the Entitlements Unit.
To request a detailed position description, click
here.Minimum Qualifications
- 6 years of professional human resource experience
- OR An associate’s degree with focus on business, human resources, social or organizational/behavioral sciences, or related field AND 4 years of professional human resource experience
- OR A Bachelor's degree with focus on business, human resources, social or organizational/behavioral sciences, or related field AND 2 years of professional human resource experience
- OR A combination of education and/or relevant experience equal to 6 years
Preferred equity competencies:
- The ability to take action to learn and grow
- The ability to take action to meet the needs of others
Required experience includes:
- HR Policy Knowledge: Expertise in providing advice on HR rules and procedures
- Risk Assessment Skills: Ability to identify compliance risks and propose mitigation strategies
- Relationship Management Skills: Ability to develop and maintain positive working relationships
- Strategic thinking: Proficiency in creating effective HR strategies
- HR Communication Skills: Ability to guide HR initiatives effectively
- Problem-Solving Skills: Proficiency in addressing gaps in HR programs and practices
Special Requirements/Conditions of Employment:
- Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.
Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Other Qualifications
Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin, 253-306-2999 or at 253-306-2999 or the Talent Acquisition Team, prior to the position closing. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.
**This Organization Participates in E-Verify**
