Berkowits Hair & Skin Clinics
Website:
berkowits.in
Job details:
Job Title: Warehouse & E-commerce Operations Manager (Male)
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Location: Okhla Phase 3, Delhi (Near Govindpuri / Okhla NSIC Metro)
About Berkowits
Berkowits Hair & Skin Clinic is one of India’s leading aesthetic and trichology clinic chains with 45+ clinics across India, known for advanced hair and skin treatments and over 30+ years of expertise.
Role Objective
Responsible for managing
end-to-end warehouse operations and e-commerce fulfillment, including inventory control, order processing, logistics coordination, and team management.
Key Responsibilities
- Manage E-commerce platforms (Shopify, Amazon, Blinkit, Flipkart) and ensure smooth order flow
- Oversee Order Processing, Order Fulfillment, RTO (Return to Origin), Returns Management
- Handle Warehouse Operations – Inward, GRN, Picking, Packing, Dispatch
- Maintain Inventory Management using ERP / SAP / Inventory Software
- Ensure Stock Accuracy, Stock Audits, Cycle Count, Inventory Control
- Manage Logistics, Courier Partners, Last Mile Delivery, Dispatch Planning
- Handle Branch Transfers, Inter-warehouse Stock Movement
- Conduct Sales Reconciliation, MIS Reporting, Data Analysis
- Resolve Customer Complaints related to orders, delivery, returns
- Lead Team Management, Workforce Planning, Shift Handling
- Ensure adherence to SOPs, Compliance, Documentation
Key Requirements
- 3–6 years experience in Warehouse / E-commerce / Supply Chain Management (SCM)
- Hands-on experience in ERP / SAP / WMS (Warehouse Management System)
- Strong knowledge of Inventory Control, Dispatch, Logistics, Fulfillment
- Experience in D2C / E-commerce Operations (Amazon, Shopify, Blinkit, Flipkart, Nykaa, Zepto) preferred
- Proficiency in MS Excel (VLOOKUP, Pivot Table preferred)
- Strong leadership, coordination, and problem-solving skills
Salary
💰 ₹50,000 – ₹60,000 per month (Negotiable)
Working Days & Timings
- 6 days working (including Friday, Saturday & Sunday)
- 1 weekly off between Monday to Thursday
- Timing: 9:45 AM to 7:00 PM
Click on Apply to know more.