Cloud Support Engineer (GCP/AWS) - 9pm - 5am UTC

Cloud Support Engineer - Night Shift (9pm-5am UTC) Remote Position - Immediate Start WALT Labs, a managed cloud services provider, is seeking an experienced Cloud Support Engineer for our night shift coverage (9pm-5am UTC). This is a full-time remote position perfect for engineers in time zones where this aligns with regular working hours. Key Responsibilities: Provide L1/L2 technical support for Google Cloud Platform (GCP) infrastructure Respond to incidents within SLA (P1=15min, P2=30min) Monitor cloud infrastructure using Datadog and Google Cloud Monitoring Manage support tickets in JIRA and coordinate incidents via incident.io Troubleshoot GCP services (Compute Engine, Cloud Storage, BigQuery, Kubernetes) Create and maintain technical documentation Participate in on-call rotation during your shift Must-Have Requirements: 1-3+ years hands-on GCP experience Strong troubleshooting skills with cloud infrastructure Experience with ticketing systems (JIRA preferred) Basic Kubernetes knowledge Ability to work independently during night shifts Excellent written English communication Reliable internet connection for remote work Nice-to-Have: GCP certifications (we'll support you getting certified) Experience with incident.io, Datadog, or Grafana Scripting skills (Python, Bash) Google Workspace administration experience What We Offer: Stable, long-term position with established company Clear career progression path Certification support and training Work with modern cloud technologies Supportive team environment Shift: 9pm-5am UTC (this could be your regular daytime hours depending on your location) To Apply: Please include: Your current time zone Brief description of your GCP experience Availability to start Why this shift works for you Looking for someone who can start within 2 weeks. This is a long-term position with growth opportunities.