Senior Analyst, People Services Generalist

Responsibilities of a Candidate: Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Provides customer service by responding to and resolving customer disputes and ad-hoc questions requiring complex research; collaborating with customers to escalate customer inquiries and provide status updates and guidance to management; communicating to customers via verbal and written communication; conducting compliance reviews; negotiating dispute resolution; analyzing, interpreting, and consolidating information into reporting for customer review; and coordinating communication between customer and business area. Ensures compliance with local, state, and federal laws and regulations and company policies and procedures by analyzing and interpreting reports; implementing and monitoring human resource compliance processes; implementing action plans to improve performance; and ensuring confidentiality of information, documentation, and assigned records. Manages quality control by creating documentation that adheres to Walmart business rules; validating accuracy of data received; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicating to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed. Requirements: Experience Required - 2-4 Years Qualification – Any Graduate Skillset Required MS Excel MS PowerPoint Presentation Skill Communication Reporting