Delta System & Software, Inc.
Website:
deltassi.com
Job details:
Sr. WalkMe Consultant
Location: Remote (Travel to Noida, UAE, Saudi Arabia if needed)
Job type: Full time
Must Have: 4+Years with WalkMe.
JD:
- Design and deliver WalkMe enablement workshops
- Facilitate hands-on sessions using WalkMe playbooks and certification programs
- Identify and support WalkMe “champions”
- Establish a WalkMe Center of Excellence (CoE) for governance
- Be part of a team providing Learning Design & Development services to customers.
- Collaborate closely with Client stakeholders to identify instructional goals/objectives for WalkMe programs and design solutions for WalkMe
- Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner (User) experience
- Participate in and contribute to setting the Project standards for learning experience
- Design, build, and maintain WalkMe Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and other DAP elements to enhance user adoption and engagement.
- Partner with business stakeholders, product owners, and UX teams to identify user pain points and digital adoption opportunities.
- Configure WalkMe to support application onboarding, process automation, and self-service support.
- Develop segmentation, rules, and goals within WalkMe for personalized user experiences.
- Train team members on WalkMe platform
Experience and Qualification
- 5+Years experience working with WalkMe, working with any Digital Adoption platform in a development or implementation role
- Walkme developer and Program Manager certified
- Walkme DAP100 professional
- Hands on experience developing Walkme walks on multiple platforms such as SAP, SuccessFactors, Oracle, Salesforce, Servicenow, websites, etc.
- Walkme system provisioning experience
- Troubleshoot and resolve issues related to WalkMe deployments
- Support training efforts by aligning WalkMe content with instructional design best practices
- Strong interpersonal skills and ability to communicate with people at all levels and cultures
- Ability to navigate a complex matrixed and virtual environment
- Customer focused and results oriented with attention to detail and solution focused mentality
- Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion
- The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed
Delta is emerging as one of the fastest growing IT Staffing and professional services company specializing in SAP, Guidewire, Cloud, AI, ML, SRE, data and applications development. Headquartered in Texas, we are a global company with offices in USA, Canada, India, Europe, Middle East, Australia. We help clients transform through business and technology consulting, digital solutions, applications development, maintenance and support services. Visit www.deltassi.com to learn more.
Delta is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
Click on Apply to know more.