Infosys BPM
Website:
infosysbpm.com
Job details:
Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for Quality Analyst- Merchant Tax Reporting Domain for Bangalore. Please walk-in for the interview on 7th April 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Quality Analyst - 2Yr to 4Yrs experience:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-240627
Interview details:
Interview Date: 7th April 2026
Interview Time: 10:00 AM to 12:30 PM IST
Interview Venue:
Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P,
Gate #: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks
Please find below Job Description for your reference:
- Job Location: Bengaluru
- Qualification: Any Graduate (Full Time)
- Experience: 2- 4 Years
- Notice Period: Immediate Joiners to 15 days
- Shift: Flexible to work with any shift
- Work From Office is mandatory
- Job Level: 3A
- Designation: Quality Analyst
JOB DESCRIPTION FOR 3A:
Overview:
These five JDs cover roles across the US Payment Merchant Taxation process. The scope spans three sub-modules: (A) State Tax Levy Process intake and processing of IRS/state levy letters, merchant identification, 24-hour holds, collections, cheque requests, and accounting disbursements; (B) Merchant Tax Reporting liaison with US customers and the IRS for Tax Identification Number (TIN/EIN) accuracy; (C) Escheatment identification and reporting of unclaimed property to state treasuries as per state laws.
Role Summary:
Provide independent assurance on process compliance and accuracy; drive continuous improvement and audit preparedness.
Key Responsibilities:
- Design and execute QA sampling plans across levy, tax reporting, and escheatment (risk-based sampling).
- Audit levy transactions: merchant identification, hold placement, collection amount, cheque request integrity, communications.
- Audit tax reporting: TIN/EIN validation steps, documentation sufficiency, correct system updates.
- Audit escheatment: dormancy calculations, due diligence evidence, state-wise forms, remittance timelines.
- Publish Quality Scorecards, trend analyses, and CAPA/RCA; track closure to SLA.
- Run refresher trainings based on top defects; verify effectiveness.
- Support internal/external audits with case packs and evidence trails.
Qualifications & Skills:
- 3 to 4 years in QA for Financial Ops (payments/tax/escheatment advantageous).
- Familiarity with quality frameworks (RCA methods, sampling, calibration).
- Excellent written audit commentary; strong control mindset and independence.
Tools & Systems (Indicative):
- QA tracking tool / Excel scorecards
- Workflow/case systems
- Document management system
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team
Click on Apply to know more.