Infosys BPM
Website:
infosysbpm.com
Job details:
Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for Merchant Collection Risk Analyst (Team Lead) Domain for Bangalore. Please walk-in for the interview on 3rd September 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
Team Lead- 4Yr to 6Yrs experience:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-250421
Interview Details:
Interview Date: 3rd September 2026
Interview Time: 10:00 AM to 12:30 PM IST ONLY
Interview Venue:
Bangalore:: Infosys Limited, No. 40/P-41/P, Gate#: 1, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks
Please find below Job Description for your reference:
- Job Location: Bangalore - Electronic City
- Qualification: Any Graduate (Full Time)
- Total Experience: 4- 6 Years
- Notice Period: Immediate Joiners to 15 days
- Shift: US Shifts/ Night Shifts (05:30 PM 02:30 AM IST)
- Work From Office 5 Days is mandatory
- Job Level: 4B
- Designation: Team Lead
Note:
- Candidate should have mandatory International process Experience
- Candidate should have mandatory experience into Merchant process
Job Overview:
As the Collections Risk Analyst, you will need to have the ability and drive to identify fraudulent activity and think outside the box. This position will require you to monitor and review high risk transactions, review reporting for trending analysis and fraud mitigation, interact with external and internal customers to collect on balances owed, and other duties as required in a high pace environment.
Duties & Responsibilities:
- Monitor reports and identify high risk transactions within the business portfolio.
- Manage delinquent customer receivables, negotiates special customer payment plans.
- Investigate risk alerts within the service level agreements to reduce potential revenue losses.
- Interact with partners and merchants to collect on balances owed.
- Ensure confidentiality of all information collected during investigation.
- Drive continual improvements, measurements and automation against critical collection metrics, operational goals and provide key reporting.
- Identify impediments or gaps in collections process and work to enhance loss mitigation strategies.
- Create and maintain relationships with collection agencies and legal partners to further enhance the collection efforts.
- Generate suspicious activity reports and risk management reports for Sr. Leadership.
- Handle escalated customer inquiries.
- Educate both internal and external partners in risk and fraud best practices.
Qualifications:
- Bachelors degree preferred
- 4 to 6 years of relevant experience in transaction fraud and/or collections
- Working knowledge of fraud detection tools
- Self-disciplined, proactive, detail oriented with the ability to think outside the box
- The ability to work in a dynamic, fast paced environment, both independently and a team player where sound decisions are made that limit financial loss
- Demonstrated analytical and problem-solving skills
- Ability to adapt to change in a continuously growing team and company
- Ability to effectively manage time, and individually prioritize multiple tasks
- Effective communication both verbally and in writing
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
Click on Apply to know more.
