The Project Manager is responsible for leading cross-functional teams to deliver complex projects on time, within scope, and within budget. This role requires a balance of technical understanding, strategic planning, and exceptional client communication to ensure successful product implementations and ongoing customer satisfaction.
The Project Manager serves as the primary point of contact for clients, coordinating all aspects of the project lifecycle, mitigating risks, and driving continuous improvement initiatives. A strong understanding of project management methodologies, client engagement, and regulatory compliance particularly within the casino gaming industry is highly valued in this role.
This is a remote position. Candidates must reside within the Northeast or Tri-State region and be located within reasonable proximity to a major airport to support client travel requirements. Travel up to 50% is required.
Duties/Responsibilities
Project Planning & Execution
- Develop detailed project plans, including timelines, milestones, and resource allocation, to support successful product implementations.
- Manage all phases of the project lifecycle from initiation through closure.
- Coordinate with internal teams, clients, and vendors to ensure projects are delivered on time, within scope, and within budget.
- Monitor project progress and proactively address issues that may impact delivery timelines or project success.
Client Engagement
- Serve as the primary point of contact for clients throughout the project lifecycle.
- Build and maintain strong client relationships through clear, consistent communication.
- Gather, document, and manage client requirements to ensure alignment with project deliverables.
- Provide regular project status updates and promptly address client concerns.
Team Collaboration
- Collaborate with cross-functional teams including Product Development, Engineering, Marketing, and Support to align project objectives with business goals.
- Facilitate communication among stakeholders to ensure transparency and accountability.
- Escalate project risks, blockers, or resource concerns to leadership as needed.
Risk & Change Management
- Identify potential project risks early and develop mitigation strategies to minimize impact.
- Manage project scope, schedules, budgets, and change requests using established project management methodologies and tools.
- Help prevent scope creep and ensure projects remain aligned with approved objectives.
Compliance & Documentation
- Ensure project activities comply with applicable regulatory requirements within the casino gaming industry.
- Maintain accurate and comprehensive project documentation, including requirements, timelines, change logs, and post-launch evaluations.
Continuous Improvement
- Conduct post-project and post-launch reviews to identify opportunities for improvement.
- Share lessons learned and best practices to support future project success.
- Measure and evaluate project performance using appropriate reporting tools and techniques.
Required Skills & Qualifications
- Strong knowledge of project management methodologies and tools, including Agile, Scrum, Waterfall, MS Project, and JIRA.
- Technical understanding of software development and web technologies.
- Strong working knowledge of Microsoft Office 365.
- Familiarity with Smartsheets or similar project management platforms preferred.
- Excellent organizational, analytical, problem-solving, and decision-making skills.
- Exceptional interpersonal and communication skills with experience managing client relationships.
- Proven ability to manage multiple projects simultaneously while meeting deadlines and budget expectations.
- Understanding of casino gaming regulations and compliance standards is a plus.
- PMP, PRINCE2, or equivalent certification preferred.
- Ability to travel up to 50% to support client and business needs.
- Must be authorized to work in the United States.
Job Type:
Full-time, exempt
Total Rewards:
Applicable pay within the posted range may vary based on factors including, but not limited to, geographical location, job function of the position, education, and experience of the selected candidate. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as business results.
- Medical (HSA), Dental, Vision Insurance
- Employer-provided Group Life Insurance & Long-Term Disability Insurance
- 401k Retirement Plan with Employer Contributions
- Generous Paid Time Off & 15 Paid Holidays
- Discretionary Bonus Plan, based on eligibility
Equal Opportunity:
Walker Digital Table Systems, LLC (WDTS) is an Equal Opportunity Employer. We appreciate and welcome the value and contributions of individuals with diverse backgrounds and encourage all qualified individuals to apply.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any aspect of the employment process, please contact hr@wdtablesystems.com.
