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Customer Care Associate - WCO (Online)

Salary

₹3 - 6 LPA

Min Experience

1 years

Location

Coimbatore

JobType

Full Time

About the job

Info This job is sourced from a job board

About the role

Interacts with customers, offering assistance and responding to queries about products and purchases Provides recommendations according to customer needs or preferences Document and update customer records in the company database Follow up with customers on the status of their inquiries Stay updated on product knowledge and industry trends Maintain a high level of professionalism and customer service

Skills

planning & organizing
understanding customer needs
self confidence
drive for results
following work procedures
accountability
customer care
customer service
customer satisfaction