Tata Consultancy Services
Website:
tcs.com
Job details:
Mega Walk-In Drive TCS Mumbai is Hiring for Talent Consultation Analyst
Job Title: Talent Consultation Analyst
Note: Candidate are advised not to carry any additional electronic device other than their cellphones.
The entry for candidates will not be allowed after the cut off timings - 9.30 AM to 1 PM IST, may extend depending on the FF, will check on the drive day.
Date: April 19th, 2026, Sunday
Timings: 10:00 AM – 12:30 PM IST (Entry time)
Venue: Tata Consultancy Services Ltd, Olympus-A, Security Block Hiranandani Estate, Ghodbunder Road, Patlipada, Thane (W) 400607, Maharashtra, India
Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only
Experience Required: 4-6 years
Employment Type: Full-ime
JD: Kindly refer to the end of the post
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview
• Step 1: Visit https://ibegin.tcs.com/iBegin/
• Step 2: Click to login
• Step 3: Click New user (Register with us)
• Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
• Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX.
• Step 6: You will receive the EP number on your personal e-mail ID.
Mandatory Documents to carry:
• Candidates must have a registered EP ID
• TCS Online Application Form
• Hard Copy of Resume
• 2 Copy Recent Passport Size Photographs
• Original and 2 photocopy of Govt. ID proof (Aadhaar Card or PAN Card)
Eligibility:
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotation shifts
Job Summary:
We are seeking a highly skilled and experienced HRO Analyst (Level 2 & 3) to join our team.
This role will be responsible for full ownership of HR processes and policy guidance,
specifically in the management of disciplinary cases related to attendance issues, call
avoidance, job abandonment, unauthorized settlement, and similar cases.
The analyst will manage the entire lifecycle of HR disciplinary cases, providing comprehensive
guidance, documentation, and support to managers and employees, ensuring adherence to
company policies and legal standards.
Key Responsibilities:
1. Case Management & Process Ownership:
o Take full ownership of the HR disciplinary case management process, from case
initiation to resolution.
o Handle cases related to attendance management, call avoidance, job
abandonment, unauthorized settlements, and other disciplinary issues.
o Ensure all cases are managed in line with company policies, HR best practices,
and legal requirements.
2. Policy Guidance & Support:
o Provide expert guidance and advice to managers on HR policies related to
disciplinary actions.
o Assist in the interpretation and application of HR policies, ensuring consistent
and fair treatment of all employees.
o Develop and update HR policies related to disciplinary actions, ensuring they
are current and in compliance with relevant laws.
3. Communication & Documentation:
o Maintain clear, concise, and accurate records of all disciplinary cases, including
documentation of all actions taken.
o Communicate effectively with managers, employees, and other stakeholders
throughout the disciplinary process.
o Prepare reports and presentations on disciplinary case trends, outcomes, and
recommendations for policy improvements.
4. Empathy & Employee Support:
o Demonstrate empathy and active listening skills when dealing with employees
involved in disciplinary cases.
o Provide support and guidance to employees throughout the disciplinary process,
ensuring they understand the process and have access to necessary resources.
5. Critical Thinking & Decision Making:
o Apply critical thinking, judgment, and reasoning to evaluate complex
disciplinary cases and determine appropriate actions.
o Work independently to resolve cases, making informed decisions based on
company policies, past precedents, and legal guidelines.
6. Collaboration & Continuous Improvement:
o Collaborate with HR colleagues and other departments to ensure a consistent
and integrated approach to disciplinary case management.
o Participate in continuous improvement initiatives related to HR case
management processes and tools.
Qualifications:
• Education:
o Bachelor’s degree in Human Resources, Sociology, Psychology, or a related
field.
o Postgraduate qualifications in HR or a related field are highly desirable.
• Experience:
o 4-6 years of experience in front-line HR roles, with a strong focus on managing
HR disciplinary cases.
o Proven experience in managing complex disciplinary cases from start to finish
within a US HR environment.
• Skills:
o Excellent written and verbal communication skills.
o Strong empathy, listening, and probing skills.
o Ability to infer and analyze complex situations and data.
o Critical thinking, judgment, and reasoning abilities.
o Independent working capability, with the ability to manage multiple cases
simultaneously.
o Familiarity with US labor laws and HR best practices related to disciplinary
actions.
Key Competencies:
• Empathy & Emotional Intelligence: Ability to understand and relate to employee
concerns while maintaining objectivity.
• Problem-Solving: Strong analytical skills to address complex HR issues and find
effective solutions.
• Decision-Making: Confidence in making decisions based on careful analysis and
judgment.
• Attention to Detail: Precision in documenting and managing cases to ensure
compliance and consistency.
• Communication: Clear, professional, and persuasive communication skills, both in
writing and verbally.
• Call taking: Should be able to take/make calls with the client and customers
Work Environment:
• Primarily office-based, with some potential for remote work depending on
organizational policies.
Preferred Qualifications:
• Experience in a shared services or global business services (GBS) environment.
• Familiarity with onboarding automation tools or platforms.
• Understanding of US employment laws and compliance
Click on Apply to know more.