Job Description
About Us
At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.
Our Work Focuses On
- Supporting general practices to deliver top-quality patient care.
- Funding local primary health services tailored to community needs.
- Connecting local services to simplify the health care system.
- Leading system-wide reform for long-term impact.
As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.
We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.
Find out more about our values, workplace, and culture here .
The role
Are you an organised and proactive professional who thrives in a fast-paced environment?
We’re looking for a dynamic Business Support Officer to join our team. In this varied and people-focused role, you’ll provide high-quality front of house client services and administrative support. The role extends to managing office systems, providing a wide range of business support functions, assisting with building compliance and safety upkeep for 8 offices (metro/regional) and playing a key role in ensuring our office environments are high quality and functional for all staff. If you are highly motivated, possess strong communication and interpersonal skills and have a‘can do’ willingness to work collaboratively and professionally in all business settings, we’d love to hear from you!
🔹 Location: The position is fulltime, Monday to Friday 8.30am to 5.00pm working onsite at our WAPHA Head Office, Level 2, 1 Hood Street, Subiaco
🔹 Salary: Band 3 ($74,543 Plus 11.5% Superannuation)
🔹 Employment Type: Full-time Ongoing
About You
Key tasks and responsibilities include but not limited to:
- Providing exceptional front-of-house and reception services.
- Daily office upkeep, maintenance compliance and safety.
- Supporting procurement and contract administration for WAPHA offices and regional sites.
- Assisting with internal and external event coordination.
- Provision of onsite Executive administration support when required.
- Maintaining key systems including SharePoint, Outlook, and document management systems.
- Finance and Purchase Order Supporting key projects and operational priorities, including sustainability and office services initiatives.
- Coordinating orientation training and WHS/emergency procedures for staff.
To be considered for this role, candidates must meet the following selection criteria:
Essential Experience And Education
- Tertiary qualification in a relevant discipline or equivalent demonstrated experience.
- Experience in a similar administrative or business support role.
- Strong communication and interpersonal skills.
- Highly organised with attention to detail and the ability to manage multiple tasks.
- Proficient in Microsoft Office Suite and enterprise systems (e.g. SharePoint, Oracle).
- A team player who can work independently and show initiative.
- Able to manage confidential information with discretion.
- Experience preparing professional meeting documentation, including agendas and minutes.
- Experience in procurement processes, invoice processing, and maintaining office systems.
What We Offer
- Enjoy a hybrid work model, where applicable. Ability to combine the flexibility of working from home with access to our state-of-the-art Subiaco office. (Applicable to positions that are not client based and required onsite).
- We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.
- Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.
- Access to an Employee Assistance Program for professional and confidential support when you need it.
- Additional paid parental leave to help balance work and family life.
- Enjoy a paid day off during our Christmas shutdown period.
- Benefit from our $200 annual health and wellbeing reimbursement.
- Unlock thousands of learning opportunities with full access to LinkedIn Learning.
- Study leave options available to support your academic pursuits.
- Option to purchase additional leave for greater work-life balance.
- Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.
To Apply
Please submit your application by clicking the ‘Apply’ button.
Your application should include your CV. To help showcase your abilities, our recruitment process begins with a Vervoe skills assessment, giving you a glimpse into the typical tasks involved in the role. Keep an eye on your inbox, including the junk folder, so you don't miss out on the chance participate in our recruitment process.
Applications close 11:59pm Tuesday 22 nd April 2025.
If you have any queries, please email jobs@wapha.org.au. Please note that applications must be submitted via the link provided – applications received by email will not be accepted.
Eligibility Requirements: Candidates must hold unrestricted Australian working rights. Successful applicants will be required to provide relevant qualifications, a valid visa (if applicable), a passport, and a National Police Check upon request.
About Us
WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together.
About The Team
The Business Services Portfolio provides robust structures and processes to support the organisation to align its strategic and operational goals. It does so through the development and implementation of strong internal financial control systems and processes; ensuring WAPHA’s people, processes and workplaces are diverse, productive, innovative and committed to wellbeing and excellence; bolstering corporate governance capacity in quality assurance, internal auditing, accreditation and probity; and risk assessment and mitigation.
The Portfolio’s teams are Analytics and Performance; Project Management, Finance, Office and Facilities, Risk Management; People and Culture and Executive Office.
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