VP/AVP Voice AI Engineering
Harmonic
- Location
- Noida, Uttar Pradesh, India
- Job type
- Full-time
About the role
Harmonic
Website:
harmonic.ai
Job details:
- Design, develop, and deploy production-grade AI voicebots.
- Integrate STT, TTS, LLMs, telephony systems, APIs, and CRMs.
- Build and optimize conversational flows, prompts, and agent logic.
- Ensure high accuracy, low latency, scalability, and reliability.
- Monitor performance, troubleshoot issues, and drive continuous improvements.
- Collaborate with Product, Operations, and Engineering teams.
- Mentor junior engineers and establish engineering best practices.
Required Skill:
- 5+ years of software engineering experience.
- Mandatory: Minimum 2+ years of hands-on experience building and managing production-grade voicebots in a live customer environment.
- Strong proficiency in Python and API integrations.
- Hands-on experience with STT, TTS, LLMs, prompt engineering, and Voice AI platforms.
- Experience with SIP, Asterisk, FreeSWITCH, Twilio, Exotel, or similar telephony platforms.
- Familiarity with cloud platforms (AWS, Azure, or GCP).
- Strong debugging, performance optimization, and problem-solving skills.
Prefered
- Experience with RAG, AI agents, speech analytics, and contact center automation.
- Experience deploying multilingual voicebot solutions at scale.
Click on Apply to know more.
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